Note fondée sur 425 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
We had to leave early around 11:30 pm same day we checked in we couldn't take the banging of the doors outside our room
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 9 août 2024 sur Expedia
The entrances were securethey did not lock
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Donald, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
My stay was a nightmare. This hotel not only had cockroaches everywhere, but there were numerous long term residents who were constantly loud, loitering outside the building drinking alcohol and doing drugs, and coming and going all hours of the night. The hotel staff did nothing to quiet the parties because they were obviously just interested in the room rental income. I called and complained about how noisy it was numerous times, the staff’s reply was, “what can we do about it?”. I don’t know why, but the police showed up 2 times in 3 days. There was hair in my sink and bathtub from the previous occupants, along with cockroaches EVERYWHERE. It was absolutely disgusting. Beware! This place is a dump!
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Patrick,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
par un voyageur
Publié le 6 août 2024 sur Hotels
The room had roaches in it. The fridge didn't work, the air conditioner was loud.The back door to the building wouldn't open & the side door wouldn't close.
par un voyageur
Publié le 5 août 2024 sur Expedia
I knew I signed up for a 2 star hotel but I did not realize I would be getting dirty towels, pillowcases with foot prints and a dirty shower.
par un voyageur
Publié le 4 août 2024 sur Expedia
😍😍😍😍😍😍😍😍
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Juan, We are glad you enjoyed your stay!Maz K.#Team6
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur de Pacific
Publié le 29 juill. 2024 sur Expedia
Room looked drab it just did not look inviting at all
Did not have hair dryer
Did not have Kleenex
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kelly, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The room was nice and clean
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Room was full of cockroaches, service did not provide refund, and was very dirty
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brady, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations.We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly.Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers.Thank you for your understanding.Natalie #Team6
