Note fondée sur 468 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par thibault
Publié le 8 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2017
Thibault, Thank you for taking the time to share a review from your recent stay. We look forward to having the opportunity to serve you again and provide you with a five star experience.
par Stéphane
Publié le 19 mai 2017 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2017
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!
par un voyageur
Publié le 14 sept. 2024
Great location.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The staff is amazing, all of them friendly, helpful. Special thanks to breakfast service, housekeeping and front office. Technical service must be working hard too since everything is in the same perfect condition for years. I am their customer for the past 7 years
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Clean and the bed was so comfortable. Breakfast was 5 stars.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.
par un voyageur
Publié le 31 août 2024 sur Hotels
Everything per standard for a residence inn. We stayed for 3 nights and it was as expected. The location is far from downtown Chicago and hence not a recommended spot if you plan to visit downtown. Traffic to downtown is horrible everyday.
Bfast was a repeat for 3 days and no bread was provided only option was to eat bagels or English muffins.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
On behalf of all of us at Residence Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.
par un voyageur
Publié le 31 août 2024 sur Expedia
par un voyageur de kissimmee
Publié le 30 août 2024 sur Expedia
The breakfast was really good, fruits sweet and fresh, and Miriam the breakfast lady was always super nice and attentive of all of our needs.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
I would like to extend our sincerest appreciation for providing feedback from your recent stay. Valued guests like yourself are the reason we can continuously improve upon our service standards to exceed expectations.
par un voyageur
Publié le 30 août 2024 sur Expedia
The staff members Myriam and Ariel were superb!!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lou, Gestion de l’hôtel
On behalf of all of us at Residence Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.
