Ratings based on 869 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Sep. 20, 2024
Shuttle from airport doeant always show up make sure to call and tell them exactly what stop your at and call if they forgot
Comment from Hotel Management
Sep. 23, 2024 by Lisa, Hotel Management
Thank you for taking the time to share your most recent visit experience. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit. Please note we do offer complimentary shuttle service that runs every half hour to the airport. We apologize that you were unconvinced or delayed by our shuttle service.
5 out of 5
by A traveller

Posted Sep. 7, 2024
Comment from Hotel Management
Sep. 9, 2024 by Lisa, Hotel Management
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by Lisa, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by Lisa, Hotel Management
Thank you for taking the time to share your experience of your most recent visit. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit.
4 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Lisa, Hotel Management
Thank you for taking the time to share your experience of your most recent visit. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Lisa, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Close proximity to everything we needed. Awesome bed.
Comment from Hotel Management
Aug. 19, 2024 by Ira, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
We had a room with mold on the wall in the bathroom, other wise the room is great. The pool hours stink. We weren't allowed to swim the first day because they didn't unlock the pool.
Comment from Hotel Management
Aug. 19, 2024 by Lisa, Hotel Management
Thank you for taking the time to share your experience of your most recent visit. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit.
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Lisa, Hotel Management
t is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
I always like staying at the residence inn because it’s roomier and not just a bed with a small bathroom.
Comment from Hotel Management
Aug. 19, 2024 by Ira, Hotel Management
Thank you for taking the time to share your experience of your most recent visit. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit.