Note fondée sur 956 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
88 % des clients le recommandent
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
It is ok.. for price I prefer Hilton over this
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sharmila,Thank you for choosing us for your accommodation needs. We always strive to provide a great experience for our guests, and we’ll take your comments into consideration as we work to improve our services and amenities further. We hope you’ll consider staying with us again in the future!
3 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Ricardo,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Raymond,Thank you so much for the perfect rating! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for another excellent stay soon!
2 sur 5
par un voyageur de Dunwoody

Publié le 2 sept. 2024 sur Expedia
the property was fine but did not want anything this fancy
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Robert,Thank you for your feedback! We're glad to hear that the property met your basic expectations, but we understand that it may have felt a bit too fancy for your taste. We strive to create an inviting atmosphere that appeals to all our guests, and we appreciate your input. We value your thoughts and look forward to welcoming you back in the future!
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Thank you Erica! We look forward to seeing you again.
3 sur 5
par un voyageur de Orlando

Publié le 15 août 2024 sur Expedia
The location was great
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Veronica,Thank you for sharing your feedback regarding your recent stay. We are thrilled to hear that you enjoyed the location of our property.Our team strives to provide a convenient and enjoyable experience for our guests, and we are pleased to know that the location contributed positively to your stay. We look forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Thank you Hector! We hope you visit us again!
4 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Ok hotel
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi James,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
4 sur 5
par un voyageur de Charlotte

Publié le 24 juill. 2024 sur Expedia
The property is a bit old and can use some renovation, but it is very reasonably priced. The town of Naperville is pleasant and has a lot to offer.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Yang,Thank you for taking the time to share your feedback. We appreciate your comments about our property and are glad to hear you found it reasonably priced. We are actively planning updates to enhance our guests' experience.We are delighted that you enjoyed the charming town of Naperville and all it has to offer. We hope to welcome you back soon and provide you with an even better stay!
4 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Randy,We appreciate your high rating! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!