Note fondée sur 648 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Mike GM, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your rating with us. While we’re pleased to see that you had a satisfactory stay, we’re committed to ensuring that every guest has an exceptional experience at our hotel. It seems that we may have fallen short of your expectations, and we sincerely apologize for any areas where we could have done better.We take all feedback seriously and would love the opportunity to learn more about what we can improve. Whether it was our service, amenities, or any other aspect of your stay, your insight is invaluable in helping us refine the experience we provide to our guests.We’re undergoing some exciting changes with a focus on enhancing guest satisfaction, and we’d be honored to have you stay with us again to experience those improvements firsthand.Thank you once again for your honest feedback. We look forward to welcoming you back in the near future!Warm regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Room was adequate. Had a few ants on desk and it needs a deep clean. It does need updating especially bath/shower/handle fixtures. Bed linen and mattress appeared clean and bug free. Slept well.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Mike GM, Gestion de l’hôtel
Dear Troy,Thank you for taking the time to share your experience with us. We are glad to hear that you found the bed linen and mattress clean and that you had a restful night's sleep.We apologize for the ants you encountered and the cleanliness issues you mentioned. Please know that we take these concerns seriously, and I will ensure that our housekeeping and maintenance teams address this right away.We also appreciate your feedback regarding the need for updates, especially in the bathroom. Your comments help us identify areas for improvement, and we are constantly working to enhance the experience for all our guests.Thank you again for your valuable input, and we hope to have the opportunity to welcome you back in the future.Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 27 sept. 2024 sur Expedia
还可以吧，两天的住宿洗漱用品有点少，根本不够用
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Mike GM, Gestion de l’hôtel
尊敬的 Wenqing，非常感谢您选择入住我们酒店并抽出时间分享您的体验。我们很高兴得知您的整体入住体验还不错！对于您在两天的入住期间发现洗漱用品不足的问题，我们深表歉意。您的舒适与便利是我们的首要任务，未来您可以随时向我们工作人员索取额外的洗漱用品。感谢您的反馈，它帮助我们不断改进。期待在不久的将来再次欢迎您，带给您更出色的入住体验！此致，Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Number one I like is no smoking place and it’s clean.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Felia,Thank you for sharing your feedback! We’re thrilled to know that our smoke-free policy and the cleanliness of our property were highlights of your stay. We understand how important it is for guests to have a fresh and welcoming environment, and we take great pride in maintaining those standards. Your comfort is our priority, and it’s wonderful to hear that we succeeded in providing you with a pleasant experience.We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Came here for son naval graduation. Excellent stay clean decent breakfast very convenient location. Only 8 min from graduation location amd they offered a shuttle to and there. Would definitely stay again
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear William,Thank you so much for taking the time to leave such a wonderful review! It was truly an honor to host you and your family during such a special occasion as your son’s naval graduation. We're thrilled to hear that your stay was excellent and that you found everything from the cleanliness of the hotel to the breakfast offerings to your satisfaction.We understand how important convenience is during such a busy time, and we're delighted that our location and shuttle service helped make your experience smoother, especially being just 8 minutes away from the graduation venue. Our team works hard to provide comfortable and stress-free accommodations for all our guests, and we're so happy to know we could meet your expectations.We would be absolutely delighted to welcome you back in the future, whether for another event or just a relaxing getaway. Congratulations once again on your son’s incredible achievement!Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Lavinia,Thank you for taking the time to provide your feedback. We're sorry to hear that your recent stay did not meet your expectations. We truly value your input and will use it to address the areas where we fell short.We always strive to offer a better experience, and we would appreciate any additional details you can share to help us improve. Please know that we take your concerns seriously and are committed to making the necessary improvements.We hope you’ll give us another opportunity to provide you with a much better experience in the future. If you do choose to stay with us again, please feel free to reach out directly so we can ensure your next visit is more enjoyable.Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Yesenia,Thank you so much for your fantastic 10/10 review! We are thrilled to hear that your stay with us was perfect and that we were able to meet your expectations. Providing an exceptional experience for our guests is always our top priority, and your feedback is truly appreciated.We look forward to welcoming you back in the future for another outstanding stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback. We appreciate your honest assessment and are glad you chose to stay with us. However, we’re sorry to hear that your experience did not fully meet your expectations.Your input is invaluable to us, and we would love to know more about what could have made your stay better. We take all feedback seriously and are committed to improving our services.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Sincerely,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Went for my brother Navy boot camp graduation. Hotel was close affordable and convenient. Would highly recommend anyone looking for a hotel close by.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Erick,Thank you for your thoughtful review! We’re honored that you chose to stay with us while attending your brother's Navy boot camp graduation. It’s wonderful to hear that you found our hotel to be close, affordable, and convenient—exactly what we aim to provide for our guests, especially during such special occasions.Your recommendation means the world to us, and we’re thrilled that our location made it easy for you to be close to the graduation festivities. We understand how important these moments are for families, and we're glad we could contribute to making your visit as seamless and enjoyable as possible.Should you or anyone you know need a place to stay in the future, we’d love to welcome you back with the same level of comfort and convenience you experienced during your stay.Best regards,Mike GMSleep Inn near Great Lakes Naval Base
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Showed up for my sons navy graduation. Liked how it was close and convenient.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mike GM, Gestion de l’hôtel
Dear Brian,Thank you for taking the time to share your experience with us. We’re delighted to hear that our location was convenient for your visit to celebrate your son’s Navy graduation. It’s always an honor to host families during such a special occasion, and we’re pleased that being close to the event helped make your stay more enjoyable and stress-free.We hope that your time here was filled with great memories and pride. Should your travels bring you back to the area, we’d love to welcome you again and ensure another comfortable and pleasant stay.Best regards,Mike GMSleep Inn near Great Lakes Naval Base
