Ratings based on 542 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 12, 2024
You get what you pay for, fine for an overnight stay
Comment from Hotel Management
May 13, 2024 by Mike, Hotel Management
Dear Roger,Thank you for sharing your feedback with us following your stay during the RTC graduation. We appreciate your perspective and are glad to hear that you found our accommodations suitable for an overnight stay.At our hotel, we strive to offer comfortable and convenient accommodations at a reasonable price point. We understand the importance of providing value to our guests, and we're pleased that you found your experience satisfactory in this regard.Your feedback is invaluable to us as we continually work to improve our services and facilities. We hope to have the opportunity to welcome you back for another stay in the future.Best regards,MikeManagement Team
by A traveller
Posted Apr. 3, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Mike - GM, Hotel Management
Dear Blessing,Thank you for taking the time to share your feedback with us. We're glad to hear that your stay was satisfactory overall. We're always striving to improve and provide the best experience for our guests, so if there's anything specific you feel we could have done better, please don't hesitate to reach out to us directly. Your input is invaluable to us as we continue to enhance our services.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,Sleep Inn
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Mike - GM, Hotel Management
Dear Jenis,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had an excellent stay and that you found your room clean and comfortable. Providing a pleasant and comfortable environment for our guests is always our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back on your next visit!Best Regards,Management Team
by A traveller
Posted Mar. 22, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Mike - GM, Hotel Management
Dear Elizabeth,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your recent stay at our hotel did not meet your expectations. Your satisfaction is of utmost importance to us, and we apologize for any shortcomings you experienced during your time with us. We would greatly appreciate the opportunity to learn more about your concerns so that we can address them and improve our services for future guests.Please feel free to reach out to our guest services team directly so that we can better understand your specific issues and work towards resolving them. Your feedback is invaluable to us, and we are committed to making every guest's experience a positive one.We hope to have the chance to welcome you back in the future and demonstrate the improvements we have made based on your feedback.Warm regards,Mike P.Sleep Inn
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Mike, Hotel Management
Dear Joanne,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had an excellent stay and that you found your room clean and comfortable. Providing a welcoming and comfortable environment for our guests is always our top priority, and we're delighted that we were able to meet your expectations.We appreciate your feedback and hope to have the pleasure of hosting you again on your next visit.Warm regards,Mike P - GMSleep Inn
by A traveller
Posted Mar. 16, 2024 on Expedia
It’s was great 👍
Comment from Hotel Management
Mar. 17, 2024 by Mike, Hotel Management
Dear Nadine,Thank you for sharing your positive feedback regarding your recent stay with us! We are delighted to hear that you had a great experience during your time at Sleep Inn.Providing excellent service and ensuring our guests have a memorable stay are our top priorities, and it brings us immense joy to know that we succeeded in meeting your expectations.We appreciate you choosing Sleep Inn and taking the time to share your experience with others. Your kind words serve as encouragement for our team to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another wonderful stay in the near future. If there is anything we can do to enhance your next visit, please do not hesitate to let us know.Warm regards,MikeSleep Inn
by A traveller
Posted Mar. 15, 2024 on Hotels
House keeping’s, . Pedimos que nos llevaran toallas y para que recogieran la basura del cuarto y jamás nadie llegó. tuvimos que bajar para buscar toallas, bajar la basura y pedir bolsas . También cuando llegamos el 1 día en el borde de la cama en el suelo que estaba sucio con tapas de cerveza y basura y tampoco NADIE LLEGÓ cuando bajamos para notificarlo.
Comment from Hotel Management
Mar. 17, 2024 by Mike, Hotel Management
Dear Marisol,Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estadía con nosotros. Nos disculpamos profundamente por las molestias y la decepción que experimentó con nuestros servicios de limpieza. Es desalentador saber que no cumplimos con sus expectativas y por ello le pedimos disculpas sinceras.Sus comentarios se han compartido con nuestro equipo de limpieza para abordar los problemas que encontró de inmediato. Entendemos la importancia de un servicio rápido y eficiente, especialmente cuando se trata de servicios básicos como toallas y recolección de basura, y lamentamos no haber cumplido con estas expectativas durante su estadía.Respecto al problema de limpieza que mencionaste a tu llegada, lamentamos mucho el descuido. Esto no refleja los altos estándares que nos esforzamos por mantener y llevaremos a cabo una revisión exhaustiva de nuestros procedimientos de inspección de habitaciones para evitar que esto suceda en el futuro.Apreciamos sus valiosos comentarios, ya que nos ayudan a identificar áreas de mejora y garantizan que continuaremos brindando un servicio excepcional a todos nuestros huéspedes. Esperamos que nos brinde otra oportunidad de superar sus expectativas en su próxima visita a [Nombre del hotel].No dude en contactarnos directamente si hay algo más en lo que podamos ayudarlo.Un cordial saludo,Sleep InnMike P
by A traveller
Convenient but wouldn't choose it again.
Posted Feb. 24, 2024 on HotelsGrateful for the support for families attending naval bootcamp graduation. Front desk staff very friendly. The bed was excellent for comfort. What fell short for me is the coffee maker drained water all over the desk, wetting my paperwork. I never received more coffee after not being able to use the original two single packets I had when I arrived. The water pressure in the shower was low and didn't maintain heat during my shower; could be that most at the hotel were readying to head over to the graduation at the same time.
Comment from Hotel Management
Feb. 27, 2024 by Mike, Hotel Management
Dear Allison,Thank you for taking the time to share your thoughts with us. We are delighted to hear that you appreciated the support provided for families attending the naval Bootcamp graduation and that our front desk staff was able to contribute to a positive experience. We also appreciate your kind words about the comfort of our beds.However, we apologize for the inconveniences you encountered during your stay. It's disheartening to learn about the issues with the coffee maker and the challenges you faced with the water pressure and temperature in the shower. Please rest assured that we take your feedback seriously, and we will be addressing these concerns with the relevant teams to prevent a recurrence.We understand the importance of these details in ensuring a comfortable stay, and we regret any frustration caused. Your feedback helps us improve, and we are committed to making the necessary adjustments to enhance the overall experience for our guests.If your travels bring you back to the area, we would be honored to have another opportunity to provide you with an improved and seamless stay.Thank you for your understanding and for choosing to stay with us.Best regards,Mike - GM
by A traveller
Posted Feb. 22, 2024 on Expedia
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Comment from Hotel Management
Feb. 22, 2024 by Mike - GM, Hotel Management
Dear Pavitar,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a good stay at our hotel. It's our utmost priority to ensure our guests have a comfortable and enjoyable experience, and we are delighted that we met your expectations.If there is anything specific you loved about your stay or any areas where we can improve further, please feel free to share your insights. Your feedback is invaluable to us as we strive to enhance our services.We look forward to welcoming you back in the future and providing you with another excellent stay.Best regards,Mike
by A traveller
Posted Feb. 22, 2024
Comment from Hotel Management
Mar. 25, 2024 by Mike - GM, Hotel Management
Dear Natalie,Thank you so much for taking the time to share your wonderful feedback with us! We're delighted to hear that you had an excellent stay at our hotel. It's always our goal to provide top-notch service and ensure our guests have a memorable experience.We greatly appreciate your kind words and are thrilled that you enjoyed your time with us. If your travels bring you back to the area, we would be honored to host you again.Warm regards,MikeSleep Inn
