Note fondée sur 827 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2020 sur Hotels
Nice hotel, spacious rooms with most amenities. Fully recommended.
par un voyageur
Publié le 6 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Haley - Operations Manager, Gestion de l’hôtel
Thank you for taking the time to leave a rating.
par un voyageur
correct
Publié le 1 oct. 2019 sur Hotelscorrect mais sans plus - accueil sympa
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Haley - Operations, Gestion de l’hôtel
Thank you for taking the time to leave a review. I am sorry to hear that you had such a negative experience. Unfortunately, you have not left many details as to why you had such a poor experience. Our team would have loved the opportunity to improve from your feedback.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Very nice overall
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Christopher, Thank you for taking the time to review your stay! We appreciate your feedback and look forward to welcoming you back soon. Sincerely,Delaney Burke
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Basically a small airbnb in one room
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Khang, It’s great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guests! Sincerely,Delaney Burke
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Staff was very friendly. Room was very clean and spacious.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Delaney Burke, Gestion de l’hôtel
Dear Yolanda,Thank you for your kind comments and for choosing Sonesta. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Delaney Burke, Gestion de l’hôtel
Dear Yvan, Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I loved everything about this place! Only stayed for one night, but holy moly, my room was so niiiice!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Daniel, It’s great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests! Sincerely,Delaney Burke
par un voyageur
Publié le 4 oct. 2024 sur Expedia
It was a good hotel, clean and staff was friendly
the only issues we had was the furnace started smoking and set the fire alarm off when we tried turning on the heat
Also the shower was broken and only put half pressure to the shower head
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Paige, While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Sincerely,Delaney Burke
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Pat, Thank you for taking the time to review your stay! We are so happy to hear you enjoyed your stay.Looking forward to welcoming you back soon,Delaney Burke
