Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pratique et pas cher
Publié le 21 févr. 2021 sur HotelsTrès bon hôtel, studio équipé avec tous le nécessaire. Machine à laver, sèche linge mis à disposition gratuitement. Je recommande cet hôtel
Commentaires de Gestion de l’hôtel
4 mars 2021 par Amy, Gestion de l’hôtel
Thank you for choosing to stay with us. We are happy to her that you enjoyed some of our amenities like our complimentary laundry. We look forward to having you stay with us again in the future.
par un voyageur
Pratique et confortable
Publié le 25 nov. 2019 sur HotelsEn déplacement professionnel, cet hôtel est pratique et confortable. A proximité de restaurants et grande surface
Commentaires de Gestion de l’hôtel
9 déc. 2019 par GM, Gestion de l’hôtel
We appreciate your comments, and thank you for taking the time to forward them to us. We look forward to having you stay with us during your next visit.
par un voyageur
Publié le 3 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2018 par Amy, Gestion de l’hôtel
Thank you for choosing to stay with us.
Best regards,
Amy Dow
General Manager
par Alexis
Sympa
Publié le 11 oct. 2017 sur HotelsGood
Commentaires de Gestion de l’hôtel
20 oct. 2017 par Erin, Gestion de l’hôtel
Dear Alexis,
Thank you for choosing to stay with us. We look forward to having you stay with us again in the future.
Best regards,
Amy Dow
Hotel Manager
par un voyageur de Arlington
Publié le 30 nov. 2024
The facility sits at a very convenient area, near shopping areas and a variety of restaurants around. Staff is very professional.
par un voyageur
Boot Camp Grad stay
Publié le 18 sept. 2024 sur HotelsStayed for my niece's Boot Camp graduation. So, only for 1 night. Room was spotless. Bed was super comfortable (not too plush and not too firm). Bathroom was clean. Shower head is old with a little rust but so what. Thats it. Fridge was clean. I used the iron and ironing board. Room is spacious. I was on the first floor. The front desk people were helpful. I checked in late and checked out early. They held my bag until my flight (around 2pm). And it's within 10 min of the base and 5 min of shopping and dining area.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM, Gestion de l’hôtel
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM, Gestion de l’hôtel
Thank you for the review. We look forward to seeing you again soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Reason to stay at Hotel Sonesta Simply Suites Chicage Waukegan was to meet my first newborn grandson born September 4, 2024. After an early flight into O'Hare International, renting a car and driving to NW Lake Forest Hospital to meet my new grandson, son and daughter-in-law, spending several hours holding my grandson, I arrived to the hotel only to find the bedlinen dirty. The front desk attendants reassigned me a new room only to find dirty dishes in the dishwasher. The front desk informed me there were no other available rooms and offered me dish washing detergent. I asked to waive the parking fee which they did. I will not be stay at this hotel again.
Diane Schechtman
dsch18260@gmail.com
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Liliana, Gestion de l’hôtel
Thank you for taking the time to express your concerns regarding the recent stay at our location. We are very sorry that you had such a negative experience, your opinion and satisfaction are very important to us. Rest assured that your comments are taken to heart and we will do everything we can to improve.
