Note fondée sur 1 220 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Nick Bell- Front Office Manager, Gestion de l’hôtel
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon
5 sur 5
par un voyageur

Accueil amical

Publié le 28 nov. 2022 sur Hotels
Super bel accueil. Quand nous sommes arrivés, l’hôtel était tranquille en raison du Thankgiving et le monsieur de la réception a pris le temps de nous expliquer sur une carte les endroits à visiter et les restaurants intéressants. Vraiment gentil.
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Iris Junge - General Manager, Gestion de l’hôtel
Stephane, Merci Beaucoup for the lovely review and perfect 10 score. We appreciate it!
5 sur 5
par un voyageur de Saint-Bruno-de-Montarvill

Publié le 11 févr. 2022 sur Expedia
L acceuil et le service
5 sur 5
par un voyageur de Kingsley

Publié le 24 nov. 2024
This place was great location for my wife and I. It was our first time in Chicago and our stay was fantastic. All the staff members were friendly and helpful. I would say one of the best things about the hotel is that it is within walking distance to many places. When you need to get a bit farther, it's only a couple blocks from public transportation. Our only criticism would be that the rooms need a bit of an update. In our room, we noticed a few spots where the wallpaper was damaged, and one spot about 1-foot square where they repaired the wallpaper, but the new stuff didnt quite match and wasn't fully attached. Nothing deal breaking, since everything else was so good.
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you so much for staying with us and for all of your wonderful feedback, we hope to have the pleasure of hosting you again.
3 sur 5
par un voyageur

Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jason Smith, Front Office Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
3 sur 5
par un voyageur

Publié le 23 sept. 2024
The room was very small. My room was directly across from the fitness center so we were aware of the comings and goings of the guests.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jason Smith, Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review. I apologize that your room placement was not to your liking. I hope that the rest of your visit was pleasant, overall.
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Emma, Gestion de l’hôtel
Dear Changzhi,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!
5 sur 5
par un voyageur

Nice!

Publié le 23 sept. 2024 sur Hotels
Family member having a nice anniversary party.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Emma, Gestion de l’hôtel
Dear Sir/Madam,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Beautiful hotel with a touch of luxury and class! Staff were all amazing
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Emma, Gestion de l’hôtel
Dear Michelle,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!
4 sur 5
par un voyageur de Arlington Heights

Publié le 22 sept. 2024 sur Expedia
Very convenient for the theater district and easy walk to the river and Michigan Ave
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nick Bell- Front Office Manager, Gestion de l’hôtel
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon!