Note fondée sur 855 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Great hotel. Convenient to everything. Room was clean and bed was comfortable.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Stephanie, We are glad our location was convenient for your visit to all the many attractions of our thriving city. it is also wonderful to know how much you enjoyed our spotless guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you for choosing The Westin Chicago Lombard, and we look forward to welcoming you back for another revitalizing stay.Sincerely,Mr. Kym Myers, General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Would stay again very clean
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Steven, It is a pleasure to know how much you enjoyed our well-kept property. Knowing that you left inspired and recharged is a vital part of our commitment to our guests' well-being. Your comments were a pleasure to read, and we thank you for your feedback. We look forward to welcoming you back to The Westin Chicago Lombard the next time you are in the area.Sincerely,Mr. Kym Myers, General Manager
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Absolutely wonderful.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Amy, It is always exciting to know that we exceeded your expectations, and we are pleased you enjoyed your stay. Thank you for choosing The Westin Chicago Lombard, and we look forward to welcoming you back again soon.Sincerely,Mr. Kym Myers, General Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Had an amazing stay can’t wait for another!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Damien, We are pleased we exceeded your expectations for an enriching stay at The Westin Chicago Lombard, and we appreciate you sharing your experience with other travelers. We look forward to welcoming you back again soon.Sincerely,Mr. Kym Myers, General Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Hgg
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Nemanja, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Mr. Kym Myers, General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I liked the pillows
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Julie, It was our pleasure to welcome you to The Westin Chicago Lombard. As you discovered, our luxury guestrooms with our signature Westin Heavenly Bed and Heavenly Bath rainforest shower are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to welcoming you again soon.Sincerely,Mr. Kym Myers General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Saleh, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at The Westin Chicago Lombard, and we look forward to welcoming you back soon.Sincerely,Mr. Kym Myers General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Staff was well-trained and very helpful
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear William, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our dedicated hospitality exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the Lombard area. Sincerely,Mr. Kym Myers General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jasper, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had an enriching stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing The Westin Chicago Lombard.Sincerely,Mr. Kym Myers General Manager
par un voyageur de Lansing
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michelle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are pleased you enjoyed your stay. It was our pleasure hosting you at The Westin Chicago Lombard; we hope to see you again soon. Sincerely,Mr. Kym Myers General Manager
