Note fondée sur 884 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 13 août 2023 sur Expedia
Très bel hôtel…..personnel vraiment compétent et serviable…
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Angelica, Gestion de l’hôtel
Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!
5 sur 5
par un voyageur

Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
19 nov. 2024 par yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your honest experience feedback on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback scores has been shared with entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Didn’t see housekeeping unless we called & gave us wrong room number but overall stay was good.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jasmine, Thank you for taking the time to leave a review and for choosing to stay at The Westin Chicago Northwest. We're delighted to hear that you enjoyed your stay, however, we do apologize that you did not see housekeeping. Please know that we will review this with our housekeeping staff to ensure any future confusion does not occur again. It was a pleasure hosting you and we hope to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Yessenia, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Francine,Thank you for staying with us at The Westin Chicago Northwest. We appreciate your review and look forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Expedia
Everything was so good!! So clean and the staff were amazing too
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sofia,Thank you for your kind words! It’s wonderful to hear that your experience was so positive and that you found everything to be exceptionally clean. Knowing that the staff contributed to making your stay memorable is incredibly rewarding. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon to The Westin Chicago Northwest.