Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
2,7 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Poor customer service and charged us many additional fees.
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience in our guesthouse.We would never charge our guests without disclosing it on the website our during once of the guest's calls with us.
par un voyageur
Publié le 13 août 2024 sur Expedia
Very cozy and a great environment!
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
Thanks so much for sharing your experience with us. We hope to see you again soon.
par un voyageur
Publié le 3 août 2024 sur Expedia
Great room . Peaceful neighborhood. Near to Macornic center. 15 min away from downtown
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
par un voyageur de Antioch
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par R, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Nice residence but the mattress wasn’t of good quality.
Commentaires de Gestion de l’hôtel
2 août 2024 par R, Gestion de l’hôtel
We really appreciate you taking the time to share your rating with us. This is noted and we'll strive to work on it.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par R, Gestion de l’hôtel
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
par un voyageur de Ciudad Valles
Publié le 27 juill. 2024 sur Expedia
No había nadie en la propiedad. Nadie contestó las llamadas ni los mensajes. Tuvimos que buscar un hotel a esa hora. Espero mi reembolso.
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience in our guesthouse Our customer line is available until late in the evening. Also, if the guest can't call someone the check in instructions are emailed prior to your arrival. Thank you!
par un voyageur de Tulsa
Publié le 21 juill. 2024 sur Expedia
Be sure you read over the details and have your expectations in the right spot for this property. Overall, it was clean and well organized. Think hostel without a front desk. It is a guest house similar to the set up I've experienced in South Korea.
We were the only ones in the lower level so it was quiet, but I'm not sure what it would be like with other people. The kitchen did have a variety of pans and plates, but not too many.
1) GPS and Parking:
The pin from the app took me to an alley. It was one street off.
It has street parking -- isn't on the property, but at the property. Free, but first come first serve.
2) Contact the property before you arrive. I was expecting an email with specify arrival instructions, but that did not happen until I called.
We made it work for us, but it wasn't exactly what we expected.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Villa, Gestion de l’hôtel
Thanks so much for sharing your experience with us. We hope to see you again soon.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Very loud and not safe at all
Commentaires de Gestion de l’hôtel
17 juill. 2024 par R, Gestion de l’hôtel
Thank you for taking the time to leave a review for us. We apologize if you are not happy with the stay
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par R, Gestion de l’hôtel
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
