Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
My only suggestion is to bring microwaves back the rooms!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jesus V. - Guest Service , Gestion de l’hôtel
Thank you for sharing your experience and feedback! We are very happy you enjoyed your stay. We hope to see you again soon!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.
par un voyageur
Publié le 18 août 2024 sur Hotels
Just what we needed after all day market!!
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for your kind words! We’re delighted to hear that our hotel provided the perfect respite after your day at the market. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 17 août 2024 sur Expedia
O
Commentaires de Gestion de l’hôtel
25 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We are sorry to see that your experience did not fully meet your expectations.We would appreciate any additional feedback you could provide to help us understand how we can improve. Your insights are valuable to us as we strive to enhance our services and ensure a better experience for all our guests.We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for sharing your experience at Wyndham Chicago O’Hare. We greatly appreciate your positive feedback. It’s always a pleasure to hear that our guests enjoyed their stay. We look forward to serving you again in the future
par un voyageur
Publié le 17 août 2024 sur Hotels
we went to check in and the person who checked us in gave no information about my stay. just took my card and sent me off to my room. i wasn’t told about check out or the breakfast. so i was very disappointed with the service that i had.
Commentaires de Gestion de l’hôtel
24 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience during check-in. Providing clear and helpful information is a key part of our service, and it’s disappointing to learn that we fell short in this instance.Please accept our sincere apologies for any inconvenience this caused. We will address this with our team to ensure that all guests receive any necessary information. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.
par un voyageur
Publié le 16 août 2024 sur Expedia
Property handy to airport - noisy with corridor noise and people coming and going. On the plus side - getting to city shuttle to airport - train to town and back - airport shuttle to hotel.
Probably wouldnt stay there again but when you fly in at midnight its handy
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at Wyndham Chicago O’Hare. We’re glad to hear that you found our location convenient for your travel needs, especially with the shuttle services to and from the airport and city.We apologize for the noise disturbances you experienced during your stay. Your comments are valuable to us, and we will address this issue to improve the comfort of our guests.We hope you might consider giving us another chance in the future to provide a more restful experience.
par un voyageur
Publié le 16 août 2024 sur Hotels
Excellent property and great service
Commentaires de Gestion de l’hôtel
24 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
We went for a concert in the Allstate Arena. It has an amazing location. You can walk everywhere. Totally recommended.
Commentaires de Gestion de l’hôtel
24 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location near Allstate Arena, stores, and restaurants convenient. We're delighted that you allowed us to be part of this event. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Never booking again. It had bed bugs and we did not sleep at all we spent the night on chairs.
Commentaires de Gestion de l’hôtel
25 août 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for bringing this to our attention. We deeply apologize for the distressing experience you had during your stay. The presence of bed bugs is completely unacceptable, and we take this matter very seriously.We have immediately contacted our pest control team to thoroughly inspect and treat the room to ensure this does not happen again. Your comfort and safety are our top priorities, and we are committed to addressing this issue promptly.We appreciate your feedback and hope you will give us another chance to provide you with a much better experience in the future.
