Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Vandalia
Publié le 21 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for sharing your experience and feedback! We are very happy you enjoyed your stay.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to know where we could have done better, to improve your stay. We hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Bathroom was very small, shower head was shooting water towards the wall. Side entrance door will not open with guest card key. I was not informed by front desk personnel that parking was not free.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Location to Des Plaines Theatre
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Jesus V. - Guest Service , Gestion de l’hôtel
Thank you for your review! We are thrilled to hear that you enjoyed your stay with us and that our location was convenient. We hope to see you again soon!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for sharing your experience and feedback! We are very happy you enjoyed your stay.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Fine enough, nice staff. Internet didn’t work. It’s 2024, need to get that figured out.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for your feedback. We’re pleased to hear you found our staff friendly. We apologize for the inconvenience caused by the internet. We understand how important reliable connectivity is, and we’re working to resolve this issue promptly. We hope to have the opportunity to provide you with a seamless experience on your next visit.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for sharing your experience at Wyndham Chicago O’Hare. We greatly appreciate your positive feedback. It’s always a pleasure to hear that our guests enjoyed their stay. At Wyndham Hotels and Resorts, we remain committed to exceeding your expectations. We look forward to serving you again in the future
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Easy walk to Allstate Arena. Couldn't connect to Wi-Fi which made a long night. No ESPN either.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for your feedback. We’re glad you enjoyed the convenient location near Allstate Arena. We apologize for the inconvenience you experienced with the Wi-Fi and the lack of ESPN. Your comments are valuable to us, and we’ll work on improving these aspects to ensure a better stay for our guests in the future. We hope to welcome you back soon!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Excellent service and great property. Highly recommended. Thank You.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for sharing your experience at the Wyndham Chicago O’Hare! I’m delighted to hear that you had an enjoyable stay and that our staff made it memorable for you.At Wyndham, we take pride in delivering exceptional service to all our guests. Your kind words will be shared with our team, serving as encouragement to continue providing the best service possible.We appreciate your choice to stay with us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Very poor breakfast options, noisy AC units in rooms. The whole place needs modernization. Parking should be free, annoying that we had to pay extra for this.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Jesus V. - Guest Service, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay.We are sorry to hear that our breakfast options did not meet your expectations. Your comments will be shared with our Food and Beverage team to help improve our offerings. Additionally, we regret the disturbance caused by the noisy AC units. Our maintenance team has been informed and will address this issue promptly.We understand your concerns about the need for modernization and the parking fees. Please know that we are continuously working on upgrades to enhance our guests’ experience, and your feedback is invaluable in this process. We do list our parking policies on all booking sites to ensure they are fair and transparent.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
