Note fondée sur 305 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2022 sur Expedia
La gentillesse et l efficacité du personnel. Les chambres pourraient être rafraîchies mais la literie est impeccable. Salle de bains bien équipée mais bémol sur la plomberie !!! Prendre un bais peut être une opération compliquée. Super restaurant the Farmer and butcher. Très bon petit déjeuner au bar and grill. Nuance pour le déjeuner et le dîner. Ce n est pas très propre ni bon… très beaux jardins
Commentaires de Gestion de l’hôtel
27 sept. 2022 par Hotel General Manager, Gestion de l’hôtel
Merci d'avoir partagé vos impressions sur votre récent séjour avec nous, je suis ravi que vous ayez apprécié votre séjour ici et que vous ayez trouvé le personnel, les installations et le dîner dans notre restaurant primé. J'espère que si jamais vous vous retrouvez dans la région, vous envisagerez de rester avec nous à nouveau.Meilleures salutationsMiguel Abellan van KanThank you for sharing your thoughts on your recent stay with us, I am delighted that you enjoyed your time here and found the staff, facilities and dinner in our award-winning restaurant. I do hope if you ever find yourself in the area again you will consider staying with us again.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Neil,Thank you for taking the time to score and review your recent stay with us so highly.I do hope we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Charisse,Thank you for taking the time to score your recent time with us.I am sorry that some aspects of your time here, led you to be unable to score us slightly higher, however, I do hope these will not deter you from visiting us again in the future.Kindest regardsMiguel Abellan van Kan
par un voyageur
Excellent hotel for the location.
Publié le 26 sept. 2024 sur HotelsThe breakfast in the old location was better organised. The choice too was limited by the room size.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Peter,Thank you for taking the time to score and review your recent stay with us so highly.I do hope we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan,
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear David,Thank you for taking the time to score and review your recent stay with us so highly.I do hope we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Sadly on this visit the beds and overall perimeter were unkempt and untidy. There may be an intention to let things go wild. However there was a lot of weeds on previous visits everything was pristine
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Andrea,Thank you for taking the time to score and review your recent stay with us so highly.You are indeed correct at your assumption that our Oaks lawn has been cultured as a 'rewilding' area for the local habitat of the estate, I am sorry if you did feel this was unkempt as a result.I do this will not deter you from visiting us again and that we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan
par un voyageur de CHISLEHURST
Publié le 15 sept. 2024 sur Expedia
Love staying here when racing at Goodwood. Just adds to the whole experience, although it’s sometimes es out of our price range
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Denise,Thank you for taking the time to score and review your recent stay with us so highly.I do hope we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Beautiful property
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Ronald,Thank you for taking the time to score and review your recent stay with us so highly.I do hope we can welcome you back very soon.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 9 sept. 2024 sur Hotels
All very good but we should have been informed that prior booking in the restaurant was necessary. Even at booking in we were told that it was ‘walk up’ to the restaurant that was actually fully booked. Otherwise all was excellent.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us.I am disappointed to learn that you were told that there was no need to book your dining experience in advance as this is even highlighted in the booking confirmation we send at the initial point of booking and our welcome call three days prior to your arrival, thank you for highlighting this as it has helped us to identify some training requirements within the team.I hope that this will not deter you from staying with us again.Kindest regardsMiguel Abellan van Kan
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Everything was great but I thought the black mould in the bathroom could have been cleaned off. I have stayed there twice now and there was black mould in both bathrooms
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Dear Joanna,Thank you for sharing your thoughts on your recent stay with us, I am delighted it was so great.I note your concerns regarding the bathroom and you are absolutely right this is not the way it should be presented, I have passed on this to our Housekeeping manager to ensure that training is given where needed. I do hope that this will not deter you from staying with us again.Kindest regardsMiguel Abellan van Kan
