Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 déc. 2023 sur Hotels
par un voyageur
Excelente habitación
Publié le 1 août 2022 sur HotelsTodo excelente buena ubicación, habitaciones limpias, servicio de atención rápido. Muy cerca al centro de la ciudad.
par un voyageur
Publié le 21 févr. 2019 sur Hotels
Fue mayor lo que se pagó por este sitio que tomarlo directamente en el hotel
par un voyageur
Publié le 2 sept. 2018 sur Hotels
PREFIERO NO OPINAR
Recommandé
pour Événement personnelpar un voyageur
Publié le 26 févr. 2018 sur Hotels
Exceptionally clean, very friendly staff, great location. Excellent value!
Commentaires de Gestion de l’hôtel
6 mars 2018 par LISETH FARRO, Gestion de l’hôtel
Thank you for your comment. We will continue working for the benefit of our customers.
par Enrique
Absurd, they charge extra for toilet paper
Publié le 26 nov. 2017 sur HotelsI have never in all my life been charged for toilet paper by a hotel. Ive stayed here over a dozen times all for business purposes. On this trip they tried to charge me for a roll of toilet paper, check your bills on the way out. Absurd.
Commentaires de Gestion de l’hôtel
28 nov. 2017
Estimado caballero pasamos a darle respuesta:
Sus comentario es completamente inexacto y mal intencionado. Segun normas del Hostal a cada habitacion le coresponde un rollo de papel por dia de alojamiento como se le asigno. En muchas ocasiones Ud. solicito papel adicional mientras estaba alojado y se le facilito. En esta ocasion Ud. solicito un Rollo de papel adicional una hora antes de retirarse, es por este motivo por el cual se le cobro el costo (S/. 1.00) que finalmente ante su reclamo se le devolvio.
Atte.
La administracion.
In English.
Dear gentleman, we respond to you:
Your comment is completely inaccurate and ill-intentioned. According to the Hostel's rules, each room corresponds to a roll of paper per day of accommodation as assigned. On many occasions you request additional paper while it was hosted and it was facilitated. On this occasion you request an additional roll of paper one hour before withdrawing, for this reason you will be charged the cost (S / .1.00) that finally before your claim was returned.
Atte.
The administration.
par un voyageur de Peru
Noisy, inconsistent service. Foreigner price scam.
Publié le 16 nov. 2017 sur Expedia
Pour : At first, the cost and location. Neither the aggravation about the price or the proximity to work is worth it, though.
Contre : TyrMatch between rates booked and rates actually charged. Train staff to be quiet. Blackout curtains for the rooms, and area rugs to dampen the noise.
First, they always demand a tax foreigers should be exempt from, and if you book through Expedia they add it to the cost of the room. I've seen them increase the rate from a confirmed internet price before allowing folks to check in.
My first stay here was great, so I gave them a commensurate review. Since then I've had problems getting a hot shower EVERY stay since (at least 3 other times). They have to "switch tanks" sometimes, but the staff who knows how to do this isn't always readily available. Even when there is hot water, you have to let the tap run for at least 5 minutes before it actually gets hot, wasting water.
Their cafe on the 4th floor is open to the central stairwell, so every sound echoes throughout the hotel from about 5am, as does the sound of every guest checking in, open and closing doors, and the business on the first floor.
Finally, only in my first room was I able to diminish the light flooding into the room to sleep. Every other time, I could literally read by the light flooding into the room all night because there are no curtains.
Commentaires de Gestion de l’hôtel
21 nov. 2017 par La Administracion., Gestion de l’hôtel
Answer in english:
We regret that all our services and facilities have seemed deficient. We do not share your opinion because we are a company that strives to provide the best service to our customers can be the comments made through the platforms of Booking and Expedia. As in any service activity there are inconveniences and unforeseen situations that we will always be willing to correct and improve for the welfare of our customers
Respuesta en español:
Lamentamos que todos nuestros servicios e instalaciones le hayan parecido deficientes. No compartimos su opinion porque somos una Empresa que se esmera por brindar el mejor servicio a nuestros clientes pueba de ello son los comentarios que nos hacen a traves de las plataformas de Booking y Expedia. Como en toda actividad de servicios existen inconvenientes y situaciones imprevistas que siempre estaremos dispuestos a corregir y mejorar por el bienestar de nuestro clientes.
Recommandé
pour Tout le mondepar un voyageur
Great value for the price...nice street with trees
Publié le 30 sept. 2017 sur Expedia
Pour : Price, location
Contre : Noise level between midnight and 7am
Emplacement : Lots of restaurants, ATMs, and laundry nearby. I travel. For work so this was what I focused on.
Staff knowledgable, friendly, and immediately available. Can't beat the prime location--in the middle of it all but on a street happily more quiet than I would've expected. Decent breakfast, quickly prepared, though I would've preferred a local bakery's pan frances over the mass-produced ones they serve. All in all a good experience. I'll be back.
Commentaires de Gestion de l’hôtel
17 nov. 2017 par ivan , Gestion de l’hôtel
We sincerely appreciate your comments and will continue working to maintain and improve the quality of our service. We hope to return soon.
par Enrique
Nice place, decent price
Publié le 15 sept. 2017 sur HotelsThe place is nice, the price is adequate. They also allow you to enter room at an early hour which is nice if your arriving from long travels.
Commentaires de Gestion de l’hôtel
16 oct. 2017
Thanks for your comment, the least we can do is that our customers do not have to go through unexpected impasse and find their room reserved ready for when they arrive. That is our commitment and we will continue to improve thanks to comments like this.
par Luz
Experiencia muy buena
Publié le 8 sept. 2017 sur HotelsRecomiendo esta Hostal pues el trato es muy amable, limpian cada día, el desayuno es agradable y suficiente para empezar el día, es céntrico, pude utilizar la pc. Algo muy importante es la privacidad que hay. No alquilan por horas y ello evita situaciones incómodas. Gaseosas, galletas, lapitas y útiles de higiene personal son vendidos en recepción.
Commentaires de Gestion de l’hôtel
16 oct. 2017
Agradecemos su comentario, y en efecto nuestra prioridad es la limpieza; sabemos que al cuidar estos detalles nuestros clientes regresan.Esperamos que regrese pronto.
Saludos cordiales.
