Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Jacob-FD, Gestion de l’hôtel
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (530) 894-8600.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par MARIAH FD MANAGER, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 30 août 2024 sur Expedia
Rooms were spacious, clean. Staff was friendly
Commentaires de Gestion de l’hôtel
30 août 2024 par MARIAH FD MANAGER, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 29 août 2024 sur Expedia
Great overnight stop on our way to Oregon. Easy access to the freeway and a very nice breakfast.
Commentaires de Gestion de l’hôtel
29 août 2024 par MARIAH FD MANAGER, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 25 août 2024 sur Hotels
Breakfast is OK. Customer service is good. But the floor is dirty and sofa is old and dirty.
Commentaires de Gestion de l’hôtel
26 août 2024 par MARIAH FD MANAGER, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Jacob FD, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Mariah FD Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Not worth the price
Publié le 11 août 2024 sur HotelsI should have listened to some of these reviews. Best western has seem to gone down hill. The carpets were old and had sticky spots. The furniture was stains. The freeway was extremely loud. At least the bed felt comfortable, it could have also been that I was exhausted from traveling with 3 children. The breakfast had lots of choices and the staff was friendly. Not worth the high price I payed tho. I should have stayed across the freeway at a better hotel.
Commentaires de Gestion de l’hôtel
12 août 2024 par Mariah FD Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 9 août 2024 sur Expedia
I did not like signing the agreement to not smoke and then going into the room that smelled like cigarette smoke. Also, I felt like the room was dirty the whole time after finding a cigarette butt in the shower.
Commentaires de Gestion de l’hôtel
12 août 2024 par Mariah FD Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Comfortable stay.
Publié le 7 août 2024 sur HotelsStaff was kind and courteous. Bed was soft and cozy. Could have used a spare blanket. I like having a fridge, microwave, and coffee maker. Hotel needs some maintenance issues fixed I.e., shower head needs replacing, and bathroom faucet almost came off the sink. It would be great to have charging plugs. Maybe in the lamps.
Commentaires de Gestion de l’hôtel
12 août 2024 par Mariah FD Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
