Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2024
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for your review. We hope to see you again in the future.All the best,
par un voyageur
Publié le 2 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for your excellent review! Hope to see you again before long.
par un voyageur
Publié le 1 nov. 2024
This group usually handles problems that come up with different guests, moving me from room to room. A young repair guy attempted to open door, but chain was on door. The front desk said later that he knew this room was rented.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for your review, Laura. We do hope you sense that all of our staff cares about any issues whatsoever you experience during your stay. And we're glad you feel comfortable bringing them to our attention.
par un voyageur
Publié le 28 oct. 2024
I have been enjoying checking out antique and art stores within two blocks of the hotel since I am an artist.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Elizabeth (front desk)_, Gestion de l’hôtel
Thank you for your review! Yes, being downtown offers a lot of shops/restaurants along with Chico State nearby. People do enjoy location.
par un voyageur
Unsatisfactory
Publié le 24 oct. 2024 sur HotelsThe floor was dirty. Had to ask for tissue paper and linens. There were cockroaches in the room. The continental breakfast - no milk for cereal, no fruit. The pillows were uncomfortable. Wrong size chair at the desk in the way of getting into the bathroom.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
We are sorry to hear that you had a poor experience during your stay. We obviously are not a 5 star hotel; the cleanliness issues are not acceptable at all.
par un voyageur
Publié le 23 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for reviewing us. Take care and hope to see you again.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Perfectly fine for the price and the staff is super nice
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for reviewing us! We are an older hotel and as such, do have one of the lowest rates in town. Take care,
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
All the best,
par un voyageur
Publié le 19 oct. 2024 sur Expedia
N /a
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Elizabeth (front desk), Gestion de l’hôtel
Thank you for staying at the Heritage and for the wonderful review. We appreciate your making the effort to give us a review.
