Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,1 Service et personnel
2,4 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 janv. 2025
They made sure everything worked in my room.
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Dany, Gestion de l’hôtel
Hi Laura, thank you for your review! We are glad you had a nice stay and hope to see you again soon!
par un voyageur
Publié le 5 déc. 2024
Commentaires de Gestion de l’hôtel
8 déc. 2024 par Dany, Gestion de l’hôtel
Hi Amy, I'm sorry you didn't enjoy your stay. Please let us know if there is anything we can do to make your stay a 10 out of 10! We hope to see you again soon.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
This place is a dump.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Dany, Gestion de l’hôtel
Hello Carlos, I'm sorry you didn't enjoy your stay. Please, contact us and let us know your specific concerns so we can address them accordingly. Thank you for your feedback, we hope you will give us another chance in the future.
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Dany, Gestion de l’hôtel
Thank you for your rating, Ermelinda! We're so glad you enjoyed your stay. Please let us know if there is anything we can do or change to make your next stay a 10 out of 10!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The room was terrible. The bathroom was barely clean and appeared to have mold growing. The sheets were visibly dirty and the floors were not clean either. There were also roaches. I would not recommend this hotel AT ALL.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Dany, Gestion de l’hôtel
Hi Johanna, I'm sorry your stay was unsatisfactory. I assure you, this is not the standard we wish to uphold and, I have let housekeeping know about your comments so they are promptly taken care of. We hope you will give us another chance in the future.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Beautiful area surrounding the property. Very clean, and feels very safe.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Dany, Gestion de l’hôtel
Hi Alexandra, thank you so much for your kind words! We're glad you enjoyed your stay and hope to see you again soon!
par un voyageur de Brentwood
Publié le 13 oct. 2024 sur Expedia
The rooms are old, broken curtains, floor stains, walls not property paint, shower head dirty.
This place is more for homeless or hour stay.
We left after the first night.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Dany, Gestion de l’hôtel
Hi Claudia, I'm sorry you didn't enjoy your stay. I have let housekeeping know of your concerns so they can be handled promptly. Please consider giving us another chance in the future.
par un voyageur
Stay far away.
Publié le 10 oct. 2024 sur HotelsThis was the worst hotel room I have ever had. Nothing worked. The TV,.no plugs, the air conditioners was like being in a jet engine. The front desk guy was unbelievably rude and would not answer questions or even speak to me only my husband. He left right after we checked in and could not get a hold of him.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Dany, Gestion de l’hôtel
Hi Laurin, thank you for your feedback. I sincerely apologize for your experience. I will have our maintenance person tend to the room you stayed in to ensure these issues do not persist and I will make sure that the staff member who checked you in is reminded about our customer service standards. We hope you will give us another chance in the future.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Dany, Gestion de l’hôtel
Hi Humberto, thank you for your rating! We are glad you enjoyed your stay and hope to see you again soon!
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Rooms were clean but basic. Beds and pillows not super comfortable. It was a great location and front desk attendant was wonderful. No hair dryer or iron. Pool is small and does not look inviting. Booked last minute and town was sold out so it served its purpose.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Dany, Gestion de l’hôtel
Hi Julie, thank you for your feedback! We keep our irons in the office but they are available for guest use and our pool is closed for the season. I do apologize for any inconvenience. We're glad our room served its purpose and hope you will return soon!
