Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Evans
Publié le 23 juin 2024 sur Expedia
Good overall
par un voyageur
Publié le 27 juin 2023 sur Expedia
Property is very well maintained and the staff is very friendly. The food was amazing and prepared for our needs. Would definitely visit again.
par un voyageur
Publié le 25 avr. 2023 sur Expedia
Excelllent
par un voyageur
Publié le 27 mars 2023 sur Hotels
par un voyageur
Publié le 9 févr. 2023 sur Expedia
par un voyageur
Publié le 25 oct. 2022 sur Expedia
The staff was proactively engaged in ensuring that all the tourism spots were covered as per our wishes, in particular, Ms Dimple and Pradeep and the restaurant staff were very understanding and accomodative to a child's food habits...spa was also nice....playroom attendent was warm and sensitive, very much like a family , especially for a single parent (female) travelling with a 12 year old girl...the safety and security was par excellent...also in terms of the car and driver we hired locally...seamless, without any issues....the barman was excellent, including the liquor stock...thanks
par un voyageur
Publié le 3 oct. 2022 sur Expedia
Great experince
par un voyageur
Publié le 19 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2022 par Srikant. K, Gestion de l’hôtel
Dear Mr. Venkatesh,
Thank you so much for your 10 out of 10 review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 10 out of 10 review.” "Thank you so much for this 10 out 10 review
par un voyageur
Wonderful stay at the Serai!
Publié le 28 oct. 2021 sur HotelsTraveled as a family. Wonderful place to stay, great location, excellent food, courteous staff.
par un voyageur
Publié le 18 oct. 2021 sur Expedia
Excellent property and friendly staff.
However, food was the biggest negative here. When you go to such a place just to relax and don't want to go out at all, good food plays a very important part of your experience. The breakfast was included in the package, but except a few things it was not edible. South Indian like Idli and Vada were good, but dosa was crap. English spread was extremely bad, croissants, muffins, donuts, cakes, etc, were not edible at all. It seemed as if it was picked from a cheap eatery somewhere outside.
Also, due to pandemic situation, it was mentioned on their website that they have a gap of 24 hours between one guest checking out from a villa and another checking in, however, in the villa next to me i saw the guests checking out in the morning and the next ones checking in a few hours later.
