Note fondée sur 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Room had a bad order of what seemed urine. They did come and spray but did not help.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Robert. The staff and I at the RED ROOF INN CHILDRESS appreciate your 3/5 score. However, you indicated that the unpleasant odor of the room dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Our stay was adequate for the price. The bedroom area and vanity seemed to have been recently updated. Bed was comfortable, but pillow were thin. The property is on a busy road, but our room was in the back, so it was not too noisy.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Linda. The staff and I at the RED ROOF INN CHILDRESS appreciate your 8/10 score. I am happy to hear that your stay was adequate for the price, the bed was comfortable, and all the other kind remarks mentioned. However, you indicated that the conditions of the pillow dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Karin. The staff at the RED ROOF INN CHILDRESS and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Barry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHILDRESS and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 10 août 2024 sur Expedia
Clean and comfortable room. Nothing fancy, but that was expected at this price point. Only complaint is the size of the towels in the bathroom. They were way too small for a normal sized adult to dry off with. Overall it was a decent stay for one night while passing through.
Commentaires de Gestion de l’hôtel
12 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Donald,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHILDRESS being clean and comfortable. However, it seems as though your experience with our Red Roof Inn did not meet your expectations due to the sizing of the towels, which is truly regrettable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide a better stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 août 2024 sur Expedia
Good for one night! Some upgrades have been noticed, but in my room a sofa would help the stay. There is a lot of space for it in room 217.
Commentaires de Gestion de l’hôtel
9 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Luis,Thank you for taking the time to write a review of your stay at the RED ROOF INN CHILDRESS. I am happy you were pleased with the upgrades done to the room and found our hotel to be ideal for a one-night stay. In regard to adding a sofa in the room, your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Michelle,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Childress and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we would love to see you again, should your travels bring you back to our areaSincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 13 juill. 2024 sur Expedia
As I’ve stated in the past, this is an adequate place to stay in Childress. Nothing fancy but decent rooms.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Larry,Hearing that you had a great recent stay at the Red Roof Inn Childress was thrilling. Red Roof goal is to provide a adequate, clean and comfortable stay for all our guests and we're proud to have achieved a great stay with your visit.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Only a bed in the room. Would have liked a small table and chairs.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Thomas,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Childress. I apologize that the room was not up to your standards. On your next stay at Red Roof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We at Red Roof look forward to seeing you in your future travels.Sincerely,MelissaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Geraldo, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Childress and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
