Avis Puro Surf Hotel and Academy

Thank you for choosing Puro Surf! We are glad to know youve enjoy your stay with us. We can't wait to welcome you back in this little piece of paradise.

First of all thank you for choosing us! Your opinion it’s really important for us. While surfing is a big part of what we offer, we also have plenty of activities for those who prefer not to surf, such as yoga classes, relaxing by the pool, enjoying our delicious cuisine, and exploring the local area. If you decide to return for a relaxing beachside getaway or want to start surfing, we'd love to welcome you back!

Dear Carlos,Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at Puro Surf Hotel & Performance Academy.Providing exceptional customer service is our top priority, and we are glad to hear that our team at the front desk made a positive impression on you. We pride ourselves on creating a welcoming and friendly atmosphere for our guests.It's fantastic to hear that you enjoyed the beautiful waves during your stay. El Salvador is truly a surfer's paradise, and we're delighted that you had the opportunity to experience it firsthand.We appreciate your kind words and your support. It would be our pleasure to welcome you back to Puro Surf Hotel in the future for another amazing stay.Thank you again for your feedback!

Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty and constructive criticism as it helps us continuously improve our services.We apologize if you found our pricing to be higher than expected. We strive to offer our guests a unique and memorable experience, which includes access to our facilities such as the gym, skating area, and yoga classes. In order to ensure the availability and smooth operations for these activities, we do ask our guests to make appointments. We understand that this may not have been convenient for you, and we will take your feedback into consideration to improve our scheduling process.We are glad to hear that you found our food to be decent. As for the service, we sincerely apologize for the slow service you experienced during your stay. Your comments have been passed on to our team, and we will use this as an opportunity to address any areas where improvements need to be made to provide a more efficient and prompt service to our guests.Regarding the location, we understand that our hotel may be further away from some tourist attractions. We pride ourselves on offering a serene and tranquil environment where guests can relax by the waves. However, we appreciate your feedback and will make sure to provide more information to our guests about nearby touristic activities, enabling them to make informed decisions during their stay.Once again, thank you for sharing your thoughts with us. We value your feedback and will take it into consideration as we continue to enhance our offerings and services. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional Puro Surf experience.