Note fondée sur 619 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Saleté
Publié le 28 sept. 2019 sur HotelsCommentaires de Gestion de l’hôtel
30 sept. 2019 par Dawn, Gestion de l’hôtel
Oh my Daniel! I'm not sure what occurred during your stay with us but I hope you will reach out to me with more information. I was surprised with your score and even more surprised when I googled what salete means! Our staff works very hard to ensure our guests have a wonderful time visiting with us as well as providing clean well appointed guest rooms. If you could contact me with any additional information, I would appreciate it. I am sorry your experience at my hotel was not a "10" and hope to hear from you soon regarding your visit and how we can improve our service.
par un voyageur
Publié le 27 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Dawn, Gestion de l’hôtel
Thank you Daniel for the great score! We are thrilled you enjoyed your visit and hope to see you again soon!
par un voyageur
Je recommande
Publié le 9 nov. 2018 sur HotelsTrès bon hôtel bien situé proche de l’ile de Assatigue. Le personnel est simpa et serviable. Petit déjeuner dans la norme
Commentaires de Gestion de l’hôtel
13 nov. 2018 par Dawn, Gestion de l’hôtel
Thank you Massimo for your review. We are so pleased you enjoyed your visit. We hope you will visit with us again!
par David
Publié le 28 juill. 2017 sur Hotels
par un voyageur
Publié le 17 sept. 2024
Friendly staff and room very clean
par un voyageur de Arnold
Publié le 23 août 2024 sur Expedia
Somewhat older hotel with good updates and attention to detail. Closest one to Chincoteague beaches etc.
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Peaceful stay
Publié le 18 août 2024 sur HotelsWe arrived early and checked with the desk to see if a room was ready and they graciously let us check in early. The staff was super friendly and we had no issues with the hotel or staff. Breakfast has several options every day and the staff makes sure everything is full, hot, and clean.
Our room was listed as a room with a view of the lighthouse. This is the only thing I would change as there is a tree that is right on the edge of the property of the hotel and museum that blocks your view of the lighthouse. Had we been first time visitors to the island that might have been more disappointing, but the view of the refuge is still beautiful from the balcony.
par un voyageur
Publié le 7 août 2024 sur Expedia
Unfortunately, we had an interaction with a staff member that was unprofessional and extremely unpleasant. She exhibited aggressive behavior, and we were not treated with respect.
Commentaires de Gestion de l’hôtel
7 août 2024 par Dawn, Gestion de l’hôtel
Hello Gretchen, I am sorry regarding your experience with my staff. I hoped my response to your email would help explain why my staff was proactive in their interaction with you. Since we do not allow pets, it was a concern hearing a dog barking in your room. Full communication at check-in would have made the interaction unnecessary. We wish you the very best and apologize.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Amazing experience
