Note fondée sur 290 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
Friendly staff. Room was clean but really musty smelling and furnishings looked like they were from the 70s. Lights on outside the windows and difficult to sleep even with the blinds closed.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello April, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff to be friendly and your room to be clean. We appreciate your comments regarding the room's ambiance and will certainly share this with our team for future improvements. Rest assured, we will address the lighting concern to enhance our guests' comfort during their stay.
par un voyageur
Publié le 27 août 2024 sur Hotels
There is nothing nice about this hotel. It's a place to sleep and shower. Nothing else. It's rundown and in need of repair.
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we will address your concerns with our team for improvement. We strive to provide a comfortable stay for all our guests.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello gregory,We are gratified to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 23 août 2024 sur Hotels
Wundervolle Location für den Dreh eines Horrorfilms
Türe aufgemacht und sofort wieder abgereist
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Marcus,Wir bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir schñtzen Ihr Feedback und werden es zur Verbesserung unserer Servicequalitñt nutzen. Wir hoffen, Sie in Zukunft wieder bei uns begrƒen zu drfen, um Ihnen ein angenehmeres Erlebnis zu bieten.
par un voyageur
Horrible. Was in tears!!
Publié le 17 août 2024 sur HotelsThe pictures are very misleading. This is a Motel. Not to be confused with long stay villas and condos. This is more of a glamping place. No front desk staff. You call the number and they tell you get a key from an unlocked box that has everyone elses keys in it with all their personal information attached to it.
The pool is ran down. The property is not on the water. We walked in our room. Infested with flies. But no worries. They left us a fly swatter with dead flies on it.
There was a hole in the wall. The appliances were disgusting. The smoke detector was covered in plastic. I woke up and was scared to use the bathroom without thinking something was going to run across my feet.
Why didn't we leave?!? The road to get here is pitch black and surrounded by water. We left soon it was daylight. Not worth the money or time spent. I
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Latanya, We appreciate you sharing your experience. We regret to learn of the issues you encountered during your stay. Our team values all feedback to help improve our services. If you have any further concerns, please reach out to our management team directly. We hope your future travels are more enjoyable.
par un voyageur
Publié le 12 août 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Laura,We appreciate your kind feedback about our staff. Guest satisfaction is our top priority, and we are delighted to hear they made your stay memorable. Please feel free to reach out to management with any further comments or suggestions.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Dawn,We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us with any details about your experience so we can address them accordingly for our future guests.
par un voyageur
Do not stay here. Needs to be remodled completely
Publié le 8 août 2024 sur HotelsThe floors were dirty. The bathtub was not working so we could not give the 6 year old a bath. The towels did not all smell ckean and the couch bed privided for sleeping had a very dingy cover on. It was very old. The bathroom heater vent and ceiling vent was noisy and broken.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Linda,Thank you for sharing your feedback with us. We appreciate your insights and regret to learn about the challenges you encountered during your stay. We value guest input in enhancing our services, and we will address the concerns you raised with our team for further review and improvement.
par un voyageur
Publié le 8 août 2024 sur Expedia
We enjoyed every part of our vacation
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Tori,We are delighted to hear that you enjoyed every part of your vacation with us. We strive to provide a memorable experience for all our guests, and we appreciate your positive feedback. If you have any future travel plans, we would be thrilled to welcome you back for another wonderful stay.
par un voyageur
Publié le 8 août 2024 sur Expedia
Smelled like mold. Awful towels had stains
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello linda,We're sorry to hear about your experience. We appreciate your feedback and have shared your comments with our housekeeping team for further review and improvement. Cleanliness and guest satisfaction are our top priorities, and we will address this issue accordingly.
