Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2024
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very clean & quiet!!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thanks for your 5 out of 5 rating, Shannel. We truly appreciate your business and hope to have the pleasure of serving you again in the near future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was very clean and the staff was very friendly
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thank you very much for your kind words regarding our hotel and staff. We love the recognition for a job well done, Daisy.
par un voyageur
Paid Guest Senior Citizen's Reservation No Honored
Publié le 14 sept. 2024 sur HotelsThe Hotel facility itself was very nice, only darkened by the lack of compassion and exception to the rules from the early morning hotel front desk employees & manager on (9/7/24-2;25-3AM) I reserved my room online w/credit card but was NOT allowed to check into because I did not have a CC or ID on my person. I had electronic copies of items on my IPAD and showed same. I had been robbed hours earlier while loading luggage into my rental car the LAX Budget Rental Car wherein my purse with ID, CC and Cell phone was stolen. My son had to drive from an hour away to use his ID CC so I could check into a room that I'd paid for online. While I was waiting in the lobby for my son to show up the front desk actually processed the CC I had on file for my reservations, which had been stolen and hence frozen. These (3) ladies basically were sending me, a senior citizen, who had a paid reservation out into the streets
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thanks for the 10/10 rating, Tyler! Hope to welcome you back again soon.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thanks for the 5/5 rating Odalis. Hope to welcome you back again soon.
par un voyageur
No ac 110 put side wanted to give ma a fan
Publié le 10 sept. 2024 sur HotelsThe ac didn't work they wanted to give me a fan till the next morning when they could try and fix it. I had to find another hotel to stay at it was 97 in the room n9 fan can help that at all
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
We apologize for the inconvenience while you were a guest of ours. I'd love to have the opportunity to chat more about your experience. Please feel free to reach out to me at the hotel for further assistance with this.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Clean and gorgeous rooms. Staff was very friendly.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thank you for the 5/5 review Lisa. We hope to see you back again very soon!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Hotel was perfect, breakfast was beyond par, they had lil fried potatoes squares with black pepper and bacon and a pancake machine which was a nice change from the too common waffle machine you see everywhere.. check in was at 3pm waited 1hr 35mins and room wasn’t ready till 7pm.. I wish I woulda known this so that me and my family weren’t stuck last minute trying to forgot out what to do besides wait and the pool was overly crowded.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Very clean , surrounding area and friendly staff
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stephanie Lopez, Gestion de l’hôtel
Thank you for your feedback, Melissa. We greatly appreciate you taking the time out of your day to leave us a 5 out of 5 review here. We hope to have you back again soon.
