Note fondée sur 425 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de FERGUS FALLS
Publié le 13 oct. 2024
The property is in a much needed fix up mode and We paid way too much. Hotel was pretty empty but they still put a family with a baby, right next to us.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Have been at worse, but also many better.
Publié le 18 août 2024 sur HotelsThe place is a room to lay your head, but not necessarily all that comfortable. Pillows are very flat and there are not any extras included. Room doors were iffy on whether they were working. Staff seemed alright, but did not go out of their way with anything.
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 17 août 2024 sur Expedia
The room had a funny smell. There was holes in the walls that were being repaired. The couch in the room much have been there since they opened up in the 1960’s. The door to exit to the outside at the end of the hall was broken off hanging by the door closer and not able to be used. Safety issue.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 14 août 2024 sur Expedia
Absolutely a dump. 1 night @ 150.00 dollars. Walls had holes in them, patched and never painted, carpet pulling up, doors not locking, parking lot and side walks had weeds all growing higher than my knees. It’s like one day many years ago, they just gave up. Absolute dump
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
The room itself was comfortable. We booked this hotel because of the pool. The pool area as with other areas of the hotel needs updating.
Commentaires de Gestion de l’hôtel
12 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
not great stay
Publié le 11 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 9 août 2024 sur Expedia
The bedding and towels smelled clean but had stains all over. There were signs everywhere say no smoking but room definitely smelled like smoke. The breakfast options were next to nothing. We would have even taken a frozen microwaveable breakfast sandwich or something. The outside door to access our room from where we parked never worked. The pool was clean and we spent a lot of time there but that was about the only clean feeling thing about this stay.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 8 août 2024 sur Hotels
Overall, it provided shelter and air conditioning. We were disappointed that only 2 lights in our room had light bulbs, the hot tub and ice machine were inoperable, and our room wasn't cleaned after the first night. Definitely will not be staying here again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
