Ratings based on 438 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from FERGUS FALLS
Posted Oct. 13, 2024
The property is in a much needed fix up mode and We paid way too much. Hotel was pretty empty but they still put a family with a baby, right next to us.
Comment from Hotel Management
Oct. 14, 2024 by Manager, Hotel Management
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
by A traveller from Eau Claire
Posted Sep. 18, 2024 on Expedia
Parking lot crappy but everything else great
Comment from Hotel Management
Sep. 19, 2024 by Manager, Hotel Management
Thank you and sorry for all inconvenience you had during your stay!
by A traveller
Posted Sep. 8, 2024 on Expedia
Good price
Comment from Hotel Management
Sep. 9, 2024 by Manager, Hotel Management
Thank you
by A traveller
Posted Sep. 6, 2024 on Expedia
The staff and owner were very helpful and friendly. The hotel was clean and nice. The room was spacious. We will definitely stay here again.
Comment from Hotel Management
Sep. 7, 2024 by Manager, Hotel Management
Thank you
by A traveller
Posted Sep. 5, 2024 on Expedia
Comment from Hotel Management
Sep. 5, 2024 by Manager, Hotel Management
Thank you!
by A traveller
Posted Sep. 2, 2024 on Expedia
The owners are working on improving the property- but they have a ways to go with updating the rooms - new tv - new bedding- everything else original “80s” - Parking lot is being worked on - to their credit they are making changes - it’s a place to stay for a night
Comment from Hotel Management
Sep. 2, 2024 by Manager, Hotel Management
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
by A traveller from Edgar
Posted Aug. 26, 2024 on Expedia
Front desk staff was friendly, hotel was quiet. No soap in bathroom though...
Comment from Hotel Management
Aug. 26, 2024 by Manager, Hotel Management
Thank you and sorry for the inconvenience, we hope you will consider returning for a better experience
by A traveller
Posted Aug. 26, 2024 on Hotels
This place was the worst hotel . It was so bad we left immediately and did not stay there. It appears that someone brought this hotel to rehab it and has it open even though it is in awful condition. There was lumber stacked up in front of our room. Several rooms were open with plumbing fixtures stacked up.
When we inspected the room, I walked through spider webs to enter the room, there was a plastic bag stuffed in an exhaust vent. The room had been cleaned but was in poor condition.
The front desk lady was pleasant and gave us a refund right away.
This hotel may be ok once it has been repaired, but you will need to give it at least until summer 2025 before it may be decent.
Comment from Hotel Management
Aug. 26, 2024 by Manager, Hotel Management
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
by A traveller
Posted Aug. 25, 2024 on Hotels
We needed a cheap room for one night and this served our purpose. Enjoyed the pool time and nice staff. Rooms are spacious. The only thing was breakfast was listed on the site but it was never mentioned at check in so I’m not sure if they had it or not. Great one night stay.
Comment from Hotel Management
Aug. 26, 2024 by Manager, Hotel Management
Thank you and sorry for your inconvenience!
by A traveller
Posted Aug. 24, 2024 on Expedia
The property is a motel style. When we pulled up, I thought we were at the wrong place. The sheets were stained, grime was all over the sink, breakfast was advertised as 7am to 10am with muffins, cereal, fruit, and waffles, but was only served from 6am to 8am and when we went down at 8:30am, they were done serving. The next day they were serving fruit and whole boxes of cereal with one gallon of milk for everyone to share and pour from. When we tried discussing this with staff, they just stood there with blank stares or barely said anything. We will never return. Despite my time spent on looking at pictures of the property prior to booking, it is not as it appears. Maybe when they initially opened, but not as it is now. My grade-school aged son said because of the lack of cleanliness he wouldn’t even attempt swimming in the pool. We ended up driving to pay for breakfast at the local Perkins and didn’t even feel comfortable sleeping there, but with the event we went to, everywhere was booked. Very disappointed.
Comment from Hotel Management
Aug. 24, 2024 by Manager, Hotel Management
Dear Guest,We regret the unsatisfactory experience you had during your stay. We value your feedback and take it seriously. Please know that we are sorry for any lapses in service, communication, and maintenance that you encountered. Rest assured, we will investigate these issues thoroughly and address them promptly to ensure we uphold our standards. Thank you for bringing these concerns to our attention, and we hope you will consider returning for a better experience.
