Note fondée sur 688 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2019 par Marcie Pannell, Assistant General Manager, Gestion de l’hôtel
Hi Rocco,
Thank you so much for your review! Have a great day!
par un voyageur
Publié le 10 févr. 2019 sur Expedia
par un voyageur
Around the Farm
Publié le 14 sept. 2024 sur HotelsIt was perfect.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
The place isn't a bad place however, upon our arrival we got checked in and went to our room. It was so humid the air was heavy. There is a sign that says wait 15 min for the room to cool down. We did and it did not. Now it was 93 degrees today. We mentioned to Ben that the room was still hot. They sent a female and male maintenance to our room. At this time they bypassed the AC from the wall unit to the actual unit to run non stop. They told us they had to do that to all the rooms. We were then asked to wait it out somemore. We went to the pool to give it time. We went back to our room and the hallways were cooler than the room. We asked to be switched to another room. Josie told us they didn’t have another room as they were all this way. We decided we were not going to stay due to no air conditioning. We webt downstairs and talked with Josie about this at 4:20pm and left at 4:30 pm. So at this point we have been at the property for 1.5 hrs as we checked in at 3pm. We stayed only because they asked to give it a chance. We talk to Ben the next morning and he says that he went to our room the next morning and the air was working fine yet the maintenance crew stated it was hot in our room. All the rooms were like this. He insults our intelligence with the whole 106 degree day. It was 93. We also traveled one block to the Hamptons and they have the same brand of air conditioners, "amana" and they work just fine. They told us they would not refund our money and charged us for day
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Unhelpful staff
Publié le 19 août 2024 sur HotelsWe had an issue with streaming from our phone to the TV. The night front desk person was not helpful. I called the number the front desk person told me to call. They were unable to fix the problem. I was told that a maintenance person would come in the next day to fix the problem. The problem was not fixed. When I stopped down to talk to the front desk person she again could not help, but she wrote down our concerns and said she'd give the information to her manager who was working the next morning. When I checked out the he manager knew nothing of my issue. Very frustrating.
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Hotels
