Note fondée sur 61 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2024 sur Hotels
par un voyageur
Publié le 26 déc. 2023 sur Expedia
I was disappointed with this hotel, and it was the worst hotel in my whole trip. The first room I stayed in had lots of issues:
The hairdryer was not working.
The door was not locking.
There was a horrible smell coming from the toilet.
I complained, and they changed me to another room which was much smaller, and also had a sewage smell in the bathroom. The breakfast is very limited and not in line with the money I paid for the room. You would expect 4-star treatment and end up with 2-star facilities. I would never stay here again. There are much better hotels nearby at lower prices.
par un voyageur
Bra rum och perfekt läge. Obs! Inget gym!
Publié le 10 oct. 2023 sur HotelsRummet var rymligt och sängen skön. Frukosten var till största delen slut när jag kom, och personalen tyckte att det var i sin ordning då det endast var en halvtimme kvar tills frukosten stängde. Fick ha diskussion med dem för att de skulle ta fram något till mig, vilket kändes absurt och som en dålig start på dagen. Gym och bastu som visas på bilderna från detta hotell är mycket vilseledande, så det inte finns varken gym eller bastu. De kunde heller inte ordna entré på annat gym. Erbjöd paraply vilket var trevligt.
par un voyageur
Publié le 29 août 2023 sur Expedia
The hotel was pleasant functional and clean. Currently undertaking renovation that has moved the reception and the good views are not available.
par un voyageur
Publié le 10 août 2023 sur Expedia
Great location. It's under construction and that was my turn off.
Nice staff, and clean room.
par un voyageur
Publié le 27 juill. 2023 sur Expedia
Very central location close to all points of interest. Extremely helpful staff - very nice and accommodating of our requests.
Commentaires de Gestion de l’hôtel
10 août 2023 par Reception, Gestion de l’hôtel
Dear Bailey,Thank you for choosing our hotel and sharing your feedback! All of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back, whenever your trip would lead you to Chisinau!Warm Regards,JAZZ Hotel
par un voyageur
Publié le 26 juin 2023 sur Hotels
perfect location, excellent breakfast, very efficient staff
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Jazz Hotel, Gestion de l’hôtel
Dear Sinisa, Thank you for such an warm review.We are more than happy to see you back !Best regards,Jazz Hotel
par un voyageur
Publié le 10 févr. 2023 sur Hotels
par un voyageur
Publié le 16 janv. 2023 sur Expedia
Well price, nice hotel.
More attention to detail would be good. Curtains didn't fit the window and kept falling off the rails.
Breakfast could be better. More choice and more substantial would be nice, but that is just an English culture thing..
par un voyageur
Publié le 30 nov. 2022 sur Expedia
The hotel is nice, the rooms are fine. Although the lift is the slowest lift I have ever been in.
Some of the reception staff were a little unwelcoming, a bit grumpy - a smile would help. I was made to feel an inconvenience asking some of them for help.
My room was very cold, I mentioned it twice and nothing was done until the third time After another cold night, I had to insist on something being done. I was eventually given another room which was fine.
My towels were not changed, so when I returned to my room on Thursday evening I had dirty wet towels on my bathroom floor. I had to ask for them to be changed. When I returned that night, new towels were on my bed, but the wet dirty towels were still on my bathroom floor! Not great attention to basic detail.
I was refused an invoice when checking out, with seemingly little effort to provide a solution, which caused me inconvenience and time to try to request one when I arrived back in the UK Here's the email response I got, which makes little sense to man nor beast.
Hello Mr Paul,
Sorry for the inconvenience ,
But you booked your reservation on hotelbeds,so the invoice is on 0,
We can*t give you any invoice,just on the price 0!
Have a nice day!
I would stay again, but it would have to be a hugely improved service for me to stay a third time and beyond.
I will be traveling to Chisinau frequently in 2023.
