Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,5 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon compromis
Publié le 27 août 2019 sur HotelsSuite confortable, petite terrasse et baignoire spa dans la chambre. Tranquille, personnel à l’écoute, sympathique. Petit déjeuner correct. (Café pas terrible)
Station de bus importante à proximité desservant l’ensemble de l’agglomération. 4 lei par voyage que vous payez dans le bus. Évite l’arnaque de certains taxis.
Recommandé
pour Tout le mondepar un voyageur de paris
Publié le 29 août 2018 sur Expedia
Hotel en plein centre ville avec piscine et spa, massage (testé et approuvé )
Personnel a l ecoute
Chambre spacieuse et confortable
Commentaires de Gestion de l’hôtel
5 sept. 2018 par Tatiana manager, Gestion de l’hôtel
Dear guest, thank you for choosing our hotel and for your good appreciations. We hope you enjoyed staying in our hotel and as soon as possible you will return,
we will be glad to see you again.
Have you have a nice week!
Best regards!
Tatiana, manager.
par un voyageur
Publié le 6 août 2023 sur Expedia
Very quiet and safe place 👍
par un voyageur
Publié le 19 juill. 2023 sur Expedia
I would never recommend staying here not even for free. This place is terrible. We arrived at midnight so as we were approaching the hotel we saw some “ladies of the night” walking on the side of the street. It felt extremely unsafe. On top of it, the property doesn’t have an elevator so if you have luggage you’re screwed. It is not mentioned on their website. The front desk agents spoke extremely poor English, I had to repeat myself multiple times. My husband had to carry the heavy luggage up the stairs plus on the third floor, nobody was there to assist. The worst part when we got in the room the AC remote was missing. The front desk agent kept repeating its on the desk. I asked her to come up and show me, she couldn’t because it wasn’t there. We had to sleep with the window opened and were fighting mosquitos all night. It was hot and miserable. My kids’ back looked like polka dots from all the mosquito bites. The room conditions were very poor, nowhere near what shows in the pictures. Half of the lights weren’t working and there was a huge spider web on the ceiling on top of my bed. We reserved the place for 2 nights. We checked out the next morning and left. The front desk agent was completely ignoring me until I called her out on the extremely poor customer service. She wanted to charge me more money. Nobody called us to do anything about the AC or check on us. The only nice part about our stay was the breakfast and the lady who served. Very kind lady. Don’t go here!
par un voyageur
Publié le 19 avr. 2023 sur Expedia
I would say it’s average
par un voyageur
Publié le 20 nov. 2022 sur Expedia
The first impression. It was like Dracula's castle. First of all, I have booked a standard room, but they said it is economy. After that, the room was so hard to breathe, we had no windows. In general, it was a nice experience, in our room we had everything... Another disappointing fact was the breakfast. In our booking and on the site was written - free breakfast. They said we have to pay for it. The Wi-Fi connection is very bad. So... Not the best option for Chișinău, but for this price you can find a way better place. The air in the room is very suffocating, you can not breathe
par un voyageur
Publié le 17 nov. 2022 sur Expedia
The property doesn’t have heating during the night!
It was extremely cold, I slept fully dressed with a hoodie on.
I had to call several times beg for them to town on the heat, they had multiple excuses in why there is no heat!
Bottom the inside is a motel with no heat.
par un voyageur
Publié le 27 juin 2022 sur Expedia
Very nice place with nice amenities. Breakfast was awesome.
par un voyageur
Publié le 7 avr. 2022 sur Expedia
It is a very nice place
Commentaires de Gestion de l’hôtel
13 avr. 2022 par TATIANA, Gestion de l’hôtel
Hello dear Guest,
Thank you for choosing Shadow Hotel.
Have you nice day!
par un voyageur
Publié le 10 oct. 2021 sur Hotels