Note fondée sur 249 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2023 sur Expedia
-Hôtel trop bruyant
Vieillissant
-Personnel vraiment désagréable (particulièrement la réception)
-La restauration de qualité industriel (médiocre) et toujours la même nourriture
Bref, vous pouvez trouver un meilleur hôtel à Paphos dans le même positionnement
Commentaires de Gestion de l’hôtel
6 juin 2023 par The Hotel Management, Gestion de l’hôtel
Thank you for your review and sharing feedback of your stay.We are sorry to hear we did not fully meet up to your expectations and hope to welcome you back again soon.Kind regards
par un voyageur
Publié le 20 juin 2022 sur Expedia
Parfaitement propre et convivial, quelques zones touristiques au alentour.
Commentaires de Gestion de l’hôtel
28 juin 2022 par The Hotel Management, Gestion de l’hôtel
Thank you for your amazing review and hope to welcome you back again soon.
Warmest regards
par un voyageur
Bon rapport qualité/prix
Publié le 5 juin 2021 sur HotelsHotel plutôt pas mal, chambre nous concernant plutôt moyenne. Bon rapport qualité/prix. Buffet très bien , varié.
Gros effort a faire concernant l'écologie (verres en plastique , couverts en plastique, assiettes, pailles ...).
Dommage que l'hotel ne gère pas un dépistage covid tous les jours pour les départs, pas très compliqué et serait un plus en cette période.
Commentaires de Gestion de l’hôtel
11 juin 2021 par Mkleanthous, Gestion de l’hôtel
Thank you for your review and sharing your feedback which will be shared with our team.
par un voyageur
Publié le 25 oct. 2019 sur Expedia
Établissement propre, moderne, adapté aux familles. Personnel compétent, accueillant et chaleureux. Je recommande !
Commentaires de Gestion de l’hôtel
2 déc. 2019 par Mkleanthous, Gestion de l’hôtel
Thank you for your review and sharing feedback of your stay and we hope to see you again soon.
par un voyageur
Publié le 2 sept. 2019 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
Super
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Dear Leonard, Thank you very much for this kind review of your recent stay.We are thrilled to see such high praise for our hotel and services. Your satisfaction is a wonderful affirmation of the efforts we put into creating an exceptional experience for our guests.We hope you had the chance to experience our Splash Waterpark during your stay, a unique attraction that provides endless fun for guests of all ages.We look forward to seeing you again soon.Best regards,Ionas Ioannou, General Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Quite basic. Very kid friendly in fact I wouldn’t stay again for this reason but great for a cheap and cheerful with kids
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ionas Ioannou, General Manager, Gestion de l’hôtel
Dear Samantha, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you found our resort to be well-suited for families and appreciated our affordable rates.However, we regret that some aspects of your stay did not meet the standards you expected. Our property underwent a complete makeover in 2018, and we take pride in our contemporary decor and furnishings that aim to offer a comfortable and enjoyable environment for our guests. Nonetheless, understanding that preferences and expectations vary, we truly appreciate your insight regarding our hotel condition. Regarding our service and room amenities, we apologize if they did not meet your expectations. Our team is dedicated to providing a high level of service and comfort, and we will review your comments to ensure we continue to deliver the exceptional experience our guests expect.We are delighted that you enjoyed the cleanliness of our rooms. Our housekeeping team works diligently to maintain a high standard of cleanliness throughout the resort. It is our hope that the positive aspects of your stay, including the family-friendly atmosphere and value, left you with some pleasant memories.We hope to welcome you back. Best wishes,Ionas Ioannou, General Manager
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Excellent experience for a hotel stay with the kids. The entire staff was amazing, helpful, and supportive. Even in the waterpark, I think my kids may have enjoyed chatting up the lifeguards as much as they did using the slides. Overall, very clean and welcoming, very safe. Staff made the stay overall an incredible success- hats off to them!
The two drawbacks that I could mention are: reservations at the private restaurants were hard to come by. Only available on check-in, we found all nights were booked during our stay already. However, the buffet offered wonderful choices and we did not regret being unable to get reservations. What we did regret- The beach is badly in need of repair and service and does not have any beds or canopies. They are missing the real crown jewel of the stay with this oversight. It seems at some point time there had been access from the hotel; there are a few closed down and derelict structures. Sadly, the beaches full of trash like much of Cyprus beaches. Being this close to a resort we had hoped for better. Too much glass and trash to let the kids play down in the cool, azure blue waters- which would have made a nice break from the pools and slides. We hope that the property managers will consider this an area of importance to reinvest in. Very close to many areas in Paphos to explore.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Dear Jennifer, We would like to thank you for this review about your recent experience in our hotel.We are thrilled to learn that your stay with us left a lasting impression.We are pleased that our dedicated staff, the resort's cleanliness, and the safety measures in place contributed to a wonderful stay for you and your family. Additionally, it is fantastic that the variety offered at our buffet was to your liking, providing an enjoyable dining experience even when the private restaurant reservations were not available.However, we understand your concerns regarding the availability of reservations at our private restaurants and the current state of the beach area. Please accept our apologies for any inconvenience this may have caused. The beach improvement works by the municipality are an initiative to enhance the beach facilities for all to enjoy, and we look forward to the completion of this project. Furthermore, we value the cleanliness and environmental condition of the beach and have taken your comments into serious consideration as we continuously strive to provide an exceptional experience for our guests.Finally, we are delighted that you found our property's location convenient for exploring the many attractions that Paphos has to offer.We hope to welcome you back. Best wishes,Ionas Ioannou, General Manager
par un voyageur
All included rest, relax, enjoy
Publié le 1 juill. 2024 sur HotelsIt just everything u need to rest, specially with kids. Meals, clean wide rooms, swimming pools, water park, spa, souvinier store, walk across the sea, good music and bars at night and much more.
We'll be back for sure
It was great and very recommended
Great value for your money
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Ionas Ioannou, General Manager, Gestion de l’hôtel
Dear Tanya,Thank you for such a positive review.We are overjoyed to read that you enjoyed the comprehensive offerings at our resort, especially the aspects that cater to families. It is wonderful to know that the cleanliness of our spacious rooms, the variety of swimming options including our water park, and the convenience of having an on-site spa and souvenir store added to your enjoyment. We are also delighted that the evening ambiance with good music and our bars enhanced your stay with us.Furthermore, it is gratifying to hear that you felt the value for your money was well represented in the services provided, and that our efforts to maintain the highest standards in room comfort, hotel condition, and guest service met your expectations. Your commendation is greatly appreciated and serves as encouragement for our dedicated team.It would be our pleasure to have you return on another occasion. Very best wishes,Ionas Ioannou, General Manager
