Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,9 Service et personnel
2,5 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2022 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
19 août 2022 par Ammy, Gestion de l’hôtel
Hi, Marie! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 30 août 2024 sur Expedia
Furniture has mold on it. Dead and live roaches in the room. Mold on the ceiling and around bathroom door
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Barbara, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us. Angelite! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara
par un voyageur
Publié le 19 août 2024 sur Expedia
have been a customer at this location for many business/leisure trips. This stay was horrible. When we checked into the location, I had to sanitize and clean the room because its never at standard. This time was worse. Myself and other customers checked in and there was blood all over the mattress cover and sheets. I requested new linen and changed the bedding order to meet sanitary standard. The next day there was a roach infestation. Per my request the room was sprayed but that made them worse. I checked out and requested a partial refund but it was denied. I am all for supporting smaller businesses but this location definitely needs to better.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Amy, Gestion de l’hôtel
Apologies for the problems you had faced, Deanna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur de greenville
Publié le 13 août 2024 sur Expedia
This place is very bad they have poor service an also there are roaches an no clean rooms nothing about this place is well there’s no food at all I went to check in an the lady up front was very disrespectful
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Laquicha! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Cockroach infested
Publié le 5 août 2024 sur HotelsThe room actually was fine. Except it was cockroach infested. Absolutely cockroaches everywhere.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Apologies for the problems you had faced, Kerry! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Bad bad bad bad for business. No bueno!
Publié le 26 juill. 2024 sur HotelsThis place was infested with roaches. The moment i walked in the front door they began scattering up the walls. The bathroom was the worst place. I found pieces of weed and blunts on the floor. Burn markings in the sheets and blankets. Also pieces of food by the microwave and refrigerator. The microwave had roaches crawling out from underneath of it when i opened the door of it. 70 dollars was too much for this room that was unclean with a major roach infestation.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Kimberly! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Room had roaches other room had black bugs on floor
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Quincy! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
par un voyageur de greenville
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Sorry for the trouble caused, Laquicha! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Eva
par un voyageur
Publié le 30 juin 2024 sur Expedia
Room needed refreshing, but had been cleaned, clean sheets, no bugs, a/c worked, water was hot, mattress was good, pillows were good, tv had channels, refrigerator & microwave in room. Desk attendant was nice.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Noah, Gestion de l’hôtel
Hi, John! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
