Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2022 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
19 août 2022 par Ammy, Gestion de l’hôtel
Hi, Marie! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Room needed refreshing, but had been cleaned, clean sheets, no bugs, a/c worked, water was hot, mattress was good, pillows were good, tv had channels, refrigerator & microwave in room. Desk attendant was nice.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Noah, Gestion de l’hôtel
Hi, John! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Barbara, Gestion de l’hôtel
Thank you for rating us with such awesome words, Nijah! We will strive to keep up with your expectations every time. Regards, Barbara
par un voyageur
Overall
Publié le 18 mai 2024 sur HotelsIt wasn't too bad. The ac in the room was really nosy. The room smelled of weed, but im guessing someone next door was smoking it. When you go to the service desk, you have to wait for a long time for some one to respond to you
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Kevin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
par un voyageur
Publié le 10 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Tim, Gestion de l’hôtel
Hi, Fantasia! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Publié le 6 mai 2024 sur Expedia
I normally stay here the updated theblock systen and paint but the rooms are severly outdated and just in horrible condition. My latest stay was horrible the room was infested with roaches and it was bad. I will not be returning to this hotel!!
Commentaires de Gestion de l’hôtel
4 juin 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Brandy! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Very substandard condition both exterior & interior. Major renovation essential.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Walt! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
par un voyageur
Avoid this place
Publié le 22 avr. 2024 sur HotelsThe hotel was a disaster. Room was dirty, things were broken, hairdryer full of roaches and rust caught fire. Checked out after first night, did not get refunded for remainder of my stay.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, William! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Room not ready at 3pm check-in. Toilet handle broken. No towels or washcloths. No glasses. No towel racks. Curtains coming off rods. Paid for 2 nights; left after first night. No one at counter when key turned in. We should be reimbursed for second night. Will not recommend.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Noah, Gestion de l’hôtel
Hi, Marcia! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
par un voyageur de Chocowinity
Publié le 21 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Michelle! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
