Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
I recently stayed at the Akra collection, and it was an exceptional experience that exceeded my expectations in every way. Staff extremely courteous, PAK in particular went out of her way to make my stay memorable, she is very pleasant, helpful and professional.
The check-in process was seamless and efficient, with the front desk staff providing a warm welcome and detailed information about the hotel’s amenities. Throughout my stay, the service was top-notch, with attentive staff always ready to help with a smile.
My room was a perfect retreat. It was spacious, tastefully decorated, and spotlessly clean. The bed was incredibly comfortable, ensuring a restful sleep each night.
Commentaires de Gestion de l’hôtel
4 août 2024 par Cherry, Gestion de l’hôtel
Dear FadyThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
par un voyageur
Elegant Accommodation & high level attentive staff
Publié le 27 avr. 2024 sur HotelsWe stayed at this hotel for five nights, accompanied by my husband, our 12-year-old son, and myself. The maisonette rooms boasted elegant furnishings, ensuring a comfortable stay, with the private pool standing out as a highlight. However, ongoing construction work nearby resulted in persistent noise between 9 and 11 a.m. and occasionally in the afternoon throughout our stay. Breakfast was served in-room, offering a menu selection and the option to schedule a preferred time. In-room coffee could be prepared using espresso capsules (2 per day), and a cappuccino was available for an additional 145 Baht. The staff exhibited a high level of attentiveness, leading me to warmly recommend this accommodation.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Cherry, Gestion de l’hôtel
Dear AudreyThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
par un voyageur de jeddah
Publié le 7 févr. 2024 sur Expedia
To be honest its the first and last time
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Cherry, Gestion de l’hôtel
Dear Adel,Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are looking into this issue and hope to resolve it promptly and accurately. We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
par un voyageur
Publié le 15 janv. 2024 sur Hotels
The staff was very friendly, especially Mr. May, who was quite helpful. There's room for improvement in the breakfast.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Cherry, Gestion de l’hôtel
Dear VinthujaThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
par un voyageur
Publié le 10 janv. 2024 sur Expedia
Although it likes isolated, but this is their selling point.
Beautiful villa, friendly staff!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Cherry, Gestion de l’hôtel
Dear Value Customers, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards,Management Team
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Overall, it's not bad. If they can accept credit cards, paid for deposit and services fee is most convenient for travel visitor. Will book this villa again anyhow.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Cherry, Gestion de l’hôtel
Dear Pui Chun, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
par un voyageur
Publié le 25 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2023 par Cherry, Gestion de l’hôtel
Dear Oliver, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
par un voyageur
Publié le 23 juin 2023 sur Hotels
par un voyageur
Publié le 30 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2023 par Cherry, Gestion de l’hôtel
Dear Value Customers, Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
par un voyageur
Publié le 9 oct. 2022 sur Expedia
Danke
War sehr schön
Mehr Auswahl in der Frühstückskarte. 2 Wochen immer das gleiche zur Auswahl.
Kommen gerne wieder.
Sehr freundliches Personal. Immer schnell im antworten und helfen.
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Cherry, Gestion de l’hôtel
Dear Maximilian, Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
