Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2022 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2022 par Nutticha M, Gestion de l’hôtel
Hi Abdelhadi,
Thank you for choosing us and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Phuket.
Regards,
Nutticha M
Marketing Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
My recent four-night stay at the Hilton Garden Inn in Phuket, Thailand, was nothing short of spectacular. From the moment I arrived, I was greeted with warm smiles and exceptional hospitality that set the tone for my entire stay. The staff at this hotel are truly remarkable. I want to give a special shout-out to Big, Pat, and Sao for their outstanding service and hospitality. Their attentiveness, friendliness, and positive attitudes were a refreshing touch, especially for a traveler like myself who doesn't always experience such quality service. They went above and beyond to ensure that every aspect of my stay was comfortable and enjoyable, making me feel right at home. The hotel's amenities are top-notch. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The hotel's facilities, including the pool and fitness center, were well-maintained and added to the overall experience. Whether I was relaxing by the pool or working out, I always felt well taken care of. One of the highlights of my stay was the amazing breakfast served each morning. The variety and quality of the food were exceptional, catering to all tastes and dietary preferences. From fresh fruits and pastries to a selection of hot dishes, every breakfast was a delightful start to my day. The attention to detail and the friendly service during breakfast time made it even more enjoyable. Staying at the Hilton Garden Inn Phuket was a true pleasure.
Commentaires de Gestion de l’hôtel
7 août 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear JahmiekOn behalf of our entire team, thank you for your recent stay with us and for sharing your experience. I am absolutely delighted to learn that your time with us left such a positive impression, particularly in regards to our Hotel , service , staff and breakfast. Thank you once again for sharing your comments and we look forward to welcoming you once again in the near future.Warm Regards, Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
Great Stay
Publié le 2 août 2024 sur HotelsBrilliant stay, very efficient and clean.
Commentaires de Gestion de l’hôtel
7 août 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear Hayley,It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team member as we continuously strive to improve the quality of our services.Thank you again for sharing your experience, and we hope to see you very soon.Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear alma-aliyah, Thank you for taking a moment to share your experience. We hope to welcome you back soon.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear Fabiola,Thank you again for sharing your experience, and we hope to see you very soon.Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
안 좋은 글을 쓰고 싶지 않지만 꼭 읽어주세요
Publié le 25 juill. 2024 sur Hotels푸켓에 늦게 도착해서 잠만 잘려고 예약했어요
주변 5성급에 비해 가격도 높지 않았고
그래서 큰 기대 안했습니다.
아무리 기대 안했다지만
먼지가 너무 많았고 흙에서 자는줄 알았습니다.
한숨도 못자고 밤샜습니다.
침대는 매우 꿉꿉하고 숨을 쉴때마다 숨 쉬는게 힘들었어요 .다음 날 바로 목감기 걸렸네요
행복하게 여행와서 골골대며 약 먹는 신세네요
청결 관리 제대로 신경 써주시길 바랍니다.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear Ms. young hwaWe have taken your feedback seriously and assure you to rectify the problem in short time , therefore EHK and ENG's continue to visit the room's humidity & smell as well as Looking for Humidifier machine and replace a new chair in the room.Our housekeeping team have immediately gaged the training of the procedure as well as the supervision of our service & standards.I hope this accounting won't damage your perception of Hilton Garden Inn. I also wish to have the opportunity to welcome you again soon.In case you decide to return to the island, kindly get in touch with me; I will be personally taking care of your booking and guaranteeing a happier stay.Sincerely,
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Thank you again for sharing your experience, and we hope to see you very soon.Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
Dejlig morgenmad
Publié le 21 juill. 2024 sur HotelsEndnu en gang valgte vi at bo på dette lille Hilton hotel hvor alt super bare i mindre målestok end store hoteller. Alt er rent og fint og dejlig morgenmad.
Hotellet er ca 5 år gammelt og der ses lidt tegn omkring pool område på dårlig thailandsk byggestil/vedligeholdelse men vil helt sikkert booke her igen for ophold på op til 3-4 dage.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Dear steen,We are delighted that our service met your expectation. Moreover we are very thankful for your comment. We are looking forward to welcome you back on your next trip in Phuket.Regards,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Thank you for sharing your comments and we look forward to welcoming you once again in the near future.Warm Regards, Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sirima , HGI Phuket, Gestion de l’hôtel
Thank you for sharing your comments and we look forward to welcoming you once again in the near future.Warm Regards, Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
