Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,4 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2024 sur Expedia
Excellent établissement mais le wifi ne fonctionne pas bien
Impossible d’envoyer un simple mail
par un voyageur
Publié le 7 mars 2024 sur Expedia
par un voyageur de VANCOUVER
Publié le 13 sept. 2024 sur Expedia
Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
par un voyageur de Kedron
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Goed hotel en vriendelijk personeel.
par un voyageur
Late July booking
Publié le 17 juill. 2024 sur HotelsAbsolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
par un voyageur
Cockroaches. Mould. Algae. Awful.
Publié le 6 mai 2024 sur HotelsStaff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
par un voyageur
Publié le 6 mai 2024 sur Expedia
when we checked in our fridge wasnt cleaned and still had food from the last gusts.
par un voyageur
Publié le 17 avr. 2024 sur Expedia
par un voyageur
Publié le 15 avr. 2024 sur Expedia
