Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Worst 5 star hotel I have ever experienced!!!!!!!!
Publié le 7 oct. 2014 sur HotelsIt is the worst. We have to sign a contract that we promise that will leave before 12:00. And the water inside the room is 68 RMB/pc, just normal Evian; the room is not clean at all, no windows can be opened for fresh air; swimming pool is very small; breakfast is very noisy and a lot of people and very less to eat; this hotel is crazy for money!!!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Vessie, Gestion de l’hôtel
亲爱的客人,谢谢您对我们服务的肯定,招牌曲奇是酒店给客人的温暖礼遇,甜甜的曲奇开启您愉悦的旅程。酒店致力于为客人提供优质的服务期待您下次再来!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Excellent Hotel
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Vessie, Gestion de l’hôtel
Dear guest,Thank you very much for sharing your comments with us. We're delighted to learn that you had a wonderful experience during your recent. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. Your message will be sent directly to the hotel so that a member of management can extend kudos to their team for going above and beyond. We are looking forward to welcoming you back to DoubleTree by Hilton Chongqing North soon.
par un voyageur
Publié le 30 août 2024 sur Hotels
19樓打掃的楊阿姨非常認真 打掃的很乾淨而且人很好
Commentaires de Gestion de l’hôtel
30 août 2024 par Vessie, Gestion de l’hôtel
尊敬的客人,感谢您对酒店员工服务的肯定和认可,为您提供优质的服务是我们一直以来的目标,期待您再次光临!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
It’s too old, small and expensive for this hotel condition which you can a top notch condition hotel like Hyatt at the same price and same location
Commentaires de Gestion de l’hôtel
29 août 2024 par Vessie, Gestion de l’hôtel
Dear Guest,Thank you very much for taking the time to share your stay with us.DoubleTree by Hilton Chongqing North is committed to thoughtful and considerate service, and has always had a good reputation in the industry, but after receiving your feedback, we was very shocked.First at all, please accept my sincerest apology that we were unable to meet your expectation. Mr. guest, we do value your comments as it is through them that we are able to further improve our service standards and facilities. We have taken the matter very seriously which you have regarded, Please kindly be informed that your rating has been shared with department head, the necessary actions and trainings will be taken immediately to improve our service quality. During the stay, if we can be assistance please feel free to call our CARE Line. We are at your service at all times.We are looking forward to welcoming you back to DoubleTree by Hilton Chongqing North soon. Sincerely,
par un voyageur
Publié le 15 juin 2024 sur Expedia
スタッフの対応が素晴らしい
par un voyageur
Publié le 16 juin 2021 sur Hotels
par un voyageur
Publié le 5 mai 2021 sur Hotels
par un voyageur
Publié le 5 mai 2021 sur Hotels
par un voyageur
性價比極高
Publié le 2 mai 2021 sur Hotels酒店就位在熱鬧的觀音橋步行街走路一兩分鐘就到 附近餐廳林立 旁邊就是一個高檔的商場 各種機能非常方便 非常推薦入住