Note fondée sur 686 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Jocelyne,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.
par Simon
Tres ordinaire
Publié le 26 déc. 2017 sur HotelsOdeur de tabagisme et d’humidité plutot mal masquée par un deododorant quelconque
Tres desagreable
par francois de quebec
malpropreté et mauvaise odeur.
Publié le 3 août 2015 sur HotelsLe tapis est tachė dans les chambres et dans les corridors, reste des déchets dans la chambre lors de notre arrivée. Odeur insupportable dans notre chambre. (odeur de pesticide) Avons du demander de changer de chambre parce que la mauvaise odeur était trop forte. Le nouvelle chambre était un peu mieux coté odeur.
A éviter comme hotel.
par un voyageur
Publié le 20 août 2012 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The hotel felt dirty and smelled very bad. We had hairs on the bed in our room and one of the comforters had wet spots on it. The staff was less than friendly about everything too. I would not recommend staying here ever
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Angela, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and will be shared with the appropriate teams for review. We strive to provide all our guests with a pleasant experience and regret to hear that we fell short in meeting your expectations. We appreciate you bringing these concerns to our attention for further evaluation.
par un voyageur
Publié le 29 août 2024 sur Expedia
Front desk could’ve been more responsible. I was assigned one room. I had entered the room and switched on the exhaust and left. When I returned, the same room as allotted to another person. Later the reception gave me the correct room key.
Breakfast had very little choice. I was not impressed.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Sameer, We apologize for the inconvenience you experienced during your stay. Our team is always working to improve our services. Your feedback about the room assignment and breakfast selection has been duly noted for our future enhancements. Thank you for bringing this to our attention.
par un voyageur
Publié le 22 août 2024 sur Expedia
No frills but clean and safe. Used for a move in at Virginia Tech. Good access to shopping and highway.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Amy,We're glad to hear you found our hotel clean and safe during your stay for the move-in at Virginia Tech. Your positive feedback on our convenient location near shopping and highways is greatly appreciated. If you have any other comments or concerns, please feel free to reach out to our management team.
par un voyageur
Publié le 20 août 2024 sur Expedia
Very convenient location. Easy, quick check in. Great value. Comfortable room. Helpful staff. Nice to have a piece of fresh fruit and coffee (with half and half) for breakfast, too.... Thank you! Only complaint was a damp mustiness in my room upon entering (1st floor, which I needed due to heavy luggage and no elevator).
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Miriam,We are pleased to hear you had a convenient check-in and enjoyed the value, comfort, and helpfulness of our staff during your stay. Your feedback on the damp smell in the room is noted - we strive to create comfortable environments for all our guests. We appreciate your review and hope to welcome you back should your travels bring you our way again.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Douglas, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them appropriately.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Lexis,We are delighted to hear that you had a fantastic experience during your stay with us! Please don't hesitate to contact us directly if you have any suggestions or requests for your next visit.
