Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect Thanksgiving!
Publié le 3 déc. 2024 sur HomeAwayTotally awesome trip. We really enjoyed our time at Sugar Beach. Definitely recommend this house especially for a large family lots a room.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Tasha,
Thanks so much for staying with us an for the nice review.
I hope you had a great Thanksgiving and enjoyed your time on St Croix.
It was a pleasure to have you as our guest and we hope to see you again.
thanks !
Earl
par un voyageur de Maine
St croix is a beautiful island, but explore it from a different condo.
Publié le 31 juill. 2024 sur HomeAwayThe most difficult part of the stay was dealing with all the black mold. All of the bathrooms are disgusting and one particular bathroom had so much mold we just had to close off the room and not use it- bathroom mirror was completely covered along with the x2 a baseboards, it was unbearable. The filters that blow the AC throughout the condo were covered in black mold and saturated giving off and overpowering smell. We did contact the manger about the state of the air filters and requested them to be changed. He did have them changed out the next day and we were very appreciative of that as that did greatly improve the smell of the condo.
The state of kitchen was extremely disturbing as well. The sink faucet was half falling off that spun a round every time you turned it on and did not have hot water. The drawers were all filthy and did not have enough silverware for a group of six- we had to go out and buy plastic silverware for the week. The oven only had one rack and there were zero sheet pans. The toaster did not work…The list goes on.
The location of the condo is absolutely beautiful, right on sugar beach. But do be careful walking on the deck as the left side floor is falling in. We stayed in a different condo in this same complex two years ago and had a wonderful experience. Of all the rentals we’ve rented over the years I of never felt compelled to write a negative review, but this condo is in no condition to be rented out.
par un voyageur
Not well maintained
Publié le 21 juill. 2024 sur HomeAwayThe condo was spacious but not well-maintained. Some examples: It was very dirty in places, with caked on dust on some furniture and walls. There were multiple broken pieces of furniture stashed throughout the condo. There were light bulbs missing in important places, such as a bathroom with no windows. There were holes in some walls, and a lot of cockroaches. Overall, we wished we would have stayed someplace else.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jessica,
Thank you for staying with us.
I hope you had a great time on the island.
Thank you so much for the feedback on the cleaning.
I will address this with the cleaning staff.
thanks
Earl
par un voyageur
2024 family reunion
Publié le 29 juin 2024 sur HomeAwayThe property is huge need a lot of upgrading the TVs in the bedroom don't work there's a lot of Roach in the kitchen the gates on the balcony the lock don't work so you can access the beach from your balcony you have to use the gate at the end of the Complex the AC in the front don't really keep the front part of the house cool but the bedroom AC works just fine my first two days without internet and the other days when the internet did work the signal was very low a unit was very dusty the dust triggered my allergy so I was sick for 2 days out of my stay
par un voyageur
Family fun
Publié le 24 avr. 2024 sur HomeAwayGreat property with enough room for the entire family. We never felt crowded. The beach was about 30 ft out our back door. Perfect. There were a few stairs up then back down to get into the property ( I had my elderly dad with me., other than that it was perfect. The property had everything we needed ie. Linen, dishes, washer dryer ect.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Tamara,
Thanks so much for staying with us and for the great review. I'm so glad to hear that you had a nice time and enjoyed the condo. This place really is huge and being able to walk right out onto the beach is a super bonus.
Thanks again for being our guest and hope to see you again,
Earl
par un voyageur
Very nice place to stay
Publié le 17 févr. 2024 sur HomeAwaywe enjoyed our stay ,great access to the beach not far from the pool and parking was real close .
Commentaires de Gestion de l’hôtel
18 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Tim,
Thanks so much for staying with us at Beachy Keen.
It was a pleasure to have you as our guest and I hope you had a wonderful time on St Croix.
thanks !
Earl
par un voyageur de Cleveland, Ohio, USA
It's not perfect, but it we enjoyed the extra space
Publié le 24 janv. 2024 sur HomeAwayThis is our second trip in 2 years to Sugar Beach. The location really works well as it is near the middle of the island and makes it easier to get to other parts. The property is definitely in need of some love and some money invested into its upkeep. The door lock is buggy, sometimes malfunctioning, and always leaving you wondering if you will be able to unlock it again when you return. We didn't find it to be particularly dirty, but there are some maintenance issues that should have been addressed a long time ago, including water damage inside and out. When it rains, the water pools on the patio creating a safety hazard (my daughter slipped, fell, and hit the back of her head). You are encouraged to open the screen doors to feel the ocean breeze, however, several screens have rips and none stay on the badly damaged tracks (one fell on my son), so you will have to also watch for mosquitos. There are some pool floats, noodles, and snorkel gear and plenty of towels, which is nice. Even though we didn't need all of the bedrooms, we enjoyed the extra space and used one room as the kids' "playroom" in the evenings. Heads up if you are new to the island -- the power goes out from time to time and can take several hours to come back on. It's a nuisance but part of island life on St. Croix.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Dan,
Thanks so much for being our guest and for all the valuable feedback.
We've addressed a number of issues over the past months such as A/C and appliances but obviously still have some more on the "punch list".
It was a pleasure to have you as out guest and we do hope to see you on St Croix in the future.
thanks !
Earl
par un voyageur
Family Getaway
Publié le 23 janv. 2024 sur HomeAwayThis trip was a Christmas gift for 8 of us. We couldn’t have picked a better time to visit, as it was below zero back home all week! We had plenty of room for all of us, amazing views and a peaceful community. Walking out directly on the beach was the best.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jessica,
Thanks so much for choosing us for your Christmas holiday.
I'm so glad to hear that you enjoyed the condo and hope you had a wonderful time on St Croix...sunshine and palm trees are SO much better than subzero temps, lol
Please do come see us again.
thanks !
Earl
par un voyageur
NEVER RENT THIS PLACE
Publié le 19 mai 2023 sur HomeAwayFilty and disgusting. If you like black mold and no air conditioning , this is the place to stay!
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
Good morning Mr Bassie,
Thank you for staying with us at Beachy Keen and for taking the time to post such a detailed and informative review.
Our service tech had just performed scheduled maintenance on both of the A/C units just prior to your arrival so I know for a fact that both A/C units were working properly.
Due to the size of this unit, it is serviced by two separate A/C units.
Could it be that you did not turn them both on?
A simple phone call to me could have resolved this.
I checked the property immediately after seeing your review and found no black mold.
A little information from you as to where you saw it in this 3200 sq. ft. home might have been helpful.
I do apologize that the cleanliness was apparently not up to your standard.
Again, a simple phone call could have resolved that yet I heard nothing from you during your 6 night stay.
We would have immediately sent in staff to rectify any cleaning concerns you had.
Note to future guests:
Our goal at Beachy Keen is to provide a clean and comfortable stay for all of our valued guests.
Besides communication through VRBO, our Welcome Letter provides direct phone contact information to our on-island staff that will immediately respond to address any issues or concerns.
We request that any cleanliness issues be reported within 24 hours of arrival to give us the opportunity to correct that as soon as possible and provide you with the perfect St Croix vacation.
par un voyageur
Large pleasant, well located vacation condo.
Publié le 27 mars 2023 sur HomeAwayThis Sugar Beach condo is good for a large family, as there are 5 separate bedrooms and 4 baths. Our family of 6, needing 4 bedrooms, enjoyed the space, the outside porch for reading, drinks, dining, and the waterfront. Easy access to Christiansted, and pretty much any place on the island, given it's in the middle. There was a lot of Sargasso grass on the beach, but it's a bad year for that. We drove to Dorsch beach on the westside and got day beach passes at Sand Castle and that worked well for a beach days.
Sea breezes and ceiling fans meant we never had to use the AC and could fall asleep to the sounds of the surf!
Property manager Earl was great and responsive!
Pool area is great!
This is a spacious, but very basic condo that worked well for our group. Not fancy--not updated in a while, but the price reflects that. So all in all, we got what we expected and we were happy with our stay.
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
Hi John,
Thanks so much for staying with us at Beachy Keen.
I'm so glad you found Dorsch Beach..that is my absolute favorite beach on the island...definitely my happy place, LOL
It was such a pleasure to meet you and your family.
You were a great group to host and I do hope that you will come see us again,
thanks !
Earl
