Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,9 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Wonderful experience!!!
Commentaires de Gestion de l’hôtel
12 août 2024 par Trystan Langam, Gestion de l’hôtel
Thank you for your review! We hope to welcome you back in the future!
par un voyageur
Publié le 10 août 2024 sur Expedia
It was beautiful. Our balcony was right over the beach. The rooms were clean and the staff were all very nice and friendly.
Commentaires de Gestion de l’hôtel
10 août 2024 par Management, Gestion de l’hôtel
Thanks for the great review! We’re so glad you liked the beach view from your balcony, found the rooms clean, and thought our staff were friendly. Hope to see you again soon!
par un voyageur
Publié le 10 août 2024 sur Expedia
The views of being right on the ocean is remarkable. The staff is excellent, very pleasant and accommodating. We celebrated our 20 year anniversary and they went above and beyond to make sure we were treated as the most important guest at the hotel. The only thing I would change is they could have more entertainment with live music but it was the slow season so maybe that’s why it was limited.
Commentaires de Gestion de l’hôtel
11 août 2024 par Trystan Langam, Gestion de l’hôtel
Thank you for your kind words! We're delighted you enjoyed the ocean views and our staff's service for your anniversary. We appreciate your feedback on live music and will consider it for the future. Congratulations again, and we hope to welcome you back soon!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Grapetree Bay Hotel & Villas , Gestion de l’hôtel
Thank You for choosing Grapetree Bay Hotel & Villas to vacation with! Everyone here absolutely loved meeting you and your family, we look forward to your next visit.
par un voyageur
Awesomeness
Publié le 2 juill. 2024 sur HotelsAmazing experience great staff excellent choice amazing food a true paradise
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Grapetree Bay Hotel & Villas, Gestion de l’hôtel
Thank You Eduardo, Nice Shot of the beautiful rainbow! We look forward to seeing you again soon!
par un voyageur
Perfection!!!!
Publié le 1 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
3 juill. 2024 par Management, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us. Thank you for your feedback!
par un voyageur de West palm beach
Publié le 24 mai 2024 sur Expedia
Super clean with large rooms. Rooms were up to date and staff was very welcoming.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Trystan Langam, Gestion de l’hôtel
It's fantastic to hear you had such a positive experience! We take great pride in maintaining clean, spacious rooms and ensuring our staff provide warm hospitality. Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mai 2024 par Trystan Langam, Gestion de l’hôtel
Good Morning, Thank you for your positive review!
par un voyageur de Bel Air
Publié le 30 avr. 2024 sur Expedia
The hotel itself is not bad, but it is lacking in simple services to make your stay there so much more enjoyable. The hotel is located on the very far east end of the island. Very far from the main city of Christenstad and most of the island's attractions. Getting anywhere is difficult and very expensive. You can rent a car, but with no cell service in many areas of the island, you'll have no navigation. The other option is to use a local taxi service, but they can be very expensive.
The hotel should provide shuttle service to guests that will take you to the city in the morning and return to pick you up later in the afternoon.
Also, there are no grocery or retail stores near the hotel. Providing a simple grocery store in the hotel or within walking distance of the hotel would really make your stay there more comfortable.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Trystan Langam, Gestion de l’hôtel
Thank you for sharing your feedback with us. We appreciate your insights as we continuously strive to enhance our guests' experiences.We understand your concerns regarding the location of the hotel and the challenges it may pose in accessing the island's attractions. Unfortunately, due to the strict control imposed by the taxi commission on the island, alternative transportation options like Uber and Lyft are unavailable, and establishing private shuttles for individual properties is not feasible. However, we do provide a small map in your welcome packet to assist with navigation in areas with limited cell service.We are delighted to inform you that we do have a store called "Smugglers" within the hotel premises, offering a variety of essential items for your convenience. We understand the importance of having access to such amenities during your stay, and we continuously strive to meet the needs of our guests.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Perfect if you are looking for a quieter experience. Great mixed drinks and pizza! We loved our stay! The staff was amazing and so so awesome! I would give 10 stars if I could! We will be back!
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Trystan Langam Hotel Management, Gestion de l’hôtel
Thank you so much for your wonderful review! We're delighted you enjoyed your stay and appreciated our quiet atmosphere, mixed drinks, and pizza. Your kind words mean the world to us! We can't wait to welcome you back for another fantastic experience!
