Note fondée sur 602 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
84 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 mars 2019 sur Hotels
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par HOTC, Gestion de l’hôtel
Thank you for choosing The Hotel on the Cay for your stay. Thank you for your feedback, and we hope to see you again
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par HOTC, Gestion de l’hôtel
Thank you for choosing The Hotel on the Cay for your stay. Thank you for your feedback, and we hope to see you again
1 sur 5
par un voyageur de Houston

Publié le 14 sept. 2024 sur Expedia
This property could be a goldmine. A hotel on its own island! Come on now! However, this is not the case and property is in desperate need of a whole renovation. Personally, I feel it should be demolished and rebuilt. Staff was very nice. BBQ food was very good along with bar. Unfortunately, because of how run down and dumpy the entire property is, we immediately checked out next day. If owner ever decides to rebuild or do a major overhaul of property, we would consider going back. However, if it stays like this, NEVER AGAIN! It is a real shame. We were really looking forward to staying there.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par HOTC, Gestion de l’hôtel
We thank you for choosing The Hotel on the Cay for your stay. We apologize for any inconvenience.
4 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
It's location is like a Beach Resort, but cheaper. I enjoyed the Karaoke Night on Tuesday. The Beach is not crowded and the sand was fun to walk on. I got one fresh coconut that fell from its tree near where I was sitting and the "Handyman" Mr. Oscar, helped to cracked it open; I enjoyed the coconut milk and the flesh. The room was clean with supplies of coffee/pot, cutleries, iron/board, air dryer, etc. But the Bed was too soft and sinking a little bit. I didn't complain because my room was on Ocean View and I thought to change might put me out of the View.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par HOTC, Gestion de l’hôtel
Thank you for staying with us. We are happy that you enjoyed your stay with us. We look forward to having you stay with us again.
3 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
was not informed prior to stay that pool not available, housekeeping every other day, deposit required upon arrival and still waiting for refund a week later
Commentaires de Gestion de l’hôtel
11 sept. 2024 par HOTC , Gestion de l’hôtel
Thank you for choosing The Hotel on the Cay for your stay. We apologize for any information you did not receive before your stay.
2 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
The room is very outdated. The iguanas are like stray cats as soon as you open the balcony door, two iguanas were already sitting out there, looking at us on the brick and then when we stepped out onto the balcony three more Iguanas popped out from the bushes and two rushed us on the deck waiting for food. That was so we just first got in the room. I had called the front desk to see if we can get in the room but she said all the third floor was booked so we had to stay in that room. We just didn’t go on the balcony anymore. Even when we opened the curtain they would come to the balcony or watch you from the bricks waiting for us to give them something if we close the curtains for a couple hours they would eventually leave, but we made a game out of it.
2 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par HOTC, Gestion de l’hôtel
Thank you for staying with us
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
What I liked, beach, convenient ferry rides, & very spacious. The room we were given shouldn't have been given to anyone in its condition. Thats why i rates the staff a 3, the work that needs to be done is blatantly obvious. While I could have complained upon check in, we didn't. We were exhausted, and figured, if this is what they gave us, the odds of a better unit probably didn't exist. I did let the front desk know upon check out.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par HOTC, Gestion de l’hôtel
Thank you for choosing The Hotel on the Cay for your stay. Thank you for your feedback, and we hope to see you again
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
We love the beach, very friendly people on the island
Commentaires de Gestion de l’hôtel
5 oct. 2024 par HOTC, Gestion de l’hôtel
Thank you for choosing The Hotel on the Cay for your stay. Thank you for your feedback, and we hope to see you again