Note fondée sur 385 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de KINGSHILL
Publié le 5 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your 4 star review. We are continually updating our services and property to meet the needs and satisfaction of all guests. We look forward to seeing you again at Tamarind Reef Resort.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The property is on the whole OK but there is room for improvement
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Tamarind Reef Resort Spa & Marina , Gestion de l’hôtel
Thank you for your honest feedback and for giving us 4 stars! We’re glad to hear that you had a positive experience at our property. We're always looking for ways to improve and your insights are invaluable to us. We hope to welcome you back soon, where we’ll strive to exceed your expectations!
par un voyageur de Mead
Publié le 5 sept. 2024 sur Expedia
The best part of this property was where it was. It is located right at the dividing line of East and West.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Tamarind Reef Resort Spa & Marina , Gestion de l’hôtel
Thank you for the wonderful review! We're so glad you loved our unique location. It really is a special spot, and we're happy it made your stay even better. Looking forward to seeing you again at Tamarind Reef Resort!
par un voyageur
Publié le 31 août 2024 sur Hotels
The check-in staff was great. They were ready for me, and very helpful.
The room had a nice appearance, with modern furniture, and a remodeled bathroom in this otherwise older motel.
The age of the hotel shows though in leaks, noise, some failing HVAC, and partially functional fixtures.
Also, the beach is not great, filled with rocks, and not friendly for families or swimmers, or even just goofing around. I don’t think snorkeling is readily possibly for lost in this space next to a marina. Not sure where the reef actually is. The rims off shower was not functional. The pool is pretty deep and pretty aged.
The most challenging part of the stay beyond the HVAC which could only keep the room at either 65° or 80°, was the noise. The noise was incredible. There is some sort of a nightclub that operates at night with an MC and various acts. This blarring noise permeates each room because the rooms are not well insulated. There are screened windows on the room door that literally cannot be sealed. So every noise on the property comes right into your room. In addition, there are roosters on the property. They get quite active around 4 AM.
I would not return to this property.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for the kind words about our check in staff. They are always available to help all our guests any way they can. Our newly remolded rooms offer a spacious relaxing environment with the option for a kitchenette. Relax in our 4-foot-deep swim pool with an amazing view of Green Cay and Buck Island. While most find our Caribbean show the highlight of their stay, I sure am sorry it kept you awake. We offer 40 ocean front rooms but only a few are right next to our amazing Deep End Restaurant where we have nightly entertainment and dinner specials. Hours are from 7:00 am to 9:00pm. We can always accommodate our guest to not be as close to the entertainment but many love the direct close proximity.Thank you again for your feedback as we strive to improve for 100% guest satisfaction.
par un voyageur
Nice resort; needs some improvement
Publié le 25 août 2024 sur HotelsThe property is nice and clean. Some fixtures in the room need to be updated such as the nightstand lamps which were very rusty, could be from the sea blast, but it's a part of the room. There were no lounge chairs on the patio, therefore I could not use the patio. The closet doors were broken and hard to maneuver, and the safe was inoperable. The bed was excellent and I slept well.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tamarind Reef Resort, Gestion de l’hôtel
Dear Customer, Thank you for your review and for staying at Tamarind Reef Resort. We're glad you enjoyed our clean facilities and comfortable bed.We apologize for the issues you encountered with the room fixtures and amenities. Please know that we take your feedback seriously and have relayed these concerns to our maintenance team for immediate improvement.We value your input and are committed to enhancing our guest experience. We hope to have the pleasure of hosting you again, ensuring a stay that not only meets but exceeds your expectations.Warm regards, Tamarind Reef Resort
par un voyageur
Publié le 21 août 2024 sur Expedia
The staff was excellent and friendly. Room was very clean.
Commentaires de Gestion de l’hôtel
21 août 2024 par Reservations at Tamarind Reef Resort, Gestion de l’hôtel
Thank you for staying at Tamarind Reef Resort, Spa, and Marina. We appreciate your 5-star rating. We look forward to seeing you again for another fantastic stay.
par un voyageur
Publié le 20 août 2024 sur Expedia
It was ok , nothing fancy or unique.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for taking the time to review our property at Tamarind Reef Resort. We are continually updating our property and services to meet the needs of our guests. We look forward to seeing you again where we offer friendly guest service and our amazing ocean front rooms.
par un voyageur
Publié le 1 août 2024 sur Expedia
We had a great time. We went with our kids and they enjoyed the pool. Near the property, we visited the beach "Mermaid" which is in a gated area but you can get it saying you are going to go to the beach as beaches are public in the island even if they are in a gated area.
Commentaires de Gestion de l’hôtel
21 août 2024 par Reservations at Tamarind Reef Resort, Gestion de l’hôtel
We appreciate your business and staying at Tamarind Reef Resort, Spa, and Marina. Thank you for the 5-star rating. We look forward to seeing you again and welcoming you back to St. Croix.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Tamarind Reef Resort , Gestion de l’hôtel
Thank you for your 5 star review. We are glad you enjoyed your stay at Tamarind Reef Resort and Marina.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
I like that it on the beach but you can’t swim cause it too rocky.
Commentaires de Gestion de l’hôtel
21 août 2024 par Reservations at Tamarind Reef Resort, Gestion de l’hôtel
Thank you for reaching out and sharing your stay with us. We do have a beautiful beach which allows for wonderful snorkeling and kayak activities. The beach side pool is also enjoyable and relaxing as are the views of the Carribean Ocean and Buck Island. St. Croix has so many wonderful beaches to explore, and we always encourage our guest to get to know St. Croix and explore all the wonderful beaches and beauty St. Croix has to offer. We would love to see you at our clean, friendly property again.
