Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
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avis de clients DE TRAVELOCITY
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par un voyageur
Beautiful property
Publié le 1 sept. 2022 sur HomeAwayWe had such a great time in this uniquely designed home. It housed us all and our two dogs perfectly. We enjoyed the fire table under the big beautiful gazebo on the deck every evening.
par un voyageur
Beautiful place seems unkept
Publié le 17 juill. 2022 sur HomeAwayHome and property perfect for our group
Home wasn’t as clean as we had expected with dirty dishes put away, cob webs in bar and the mini fridge leaking/not working
Cigarette buts all over driveway and paddding for fire pit chairs nowhere to be found. Bathroom door and upstairs bedroom door handles broken.
We had a great time otherwise.
par un voyageur de Edmonton Alberta
Great pad
Publié le 6 juill. 2022 sur HomeAwayHouse and property were amazing.
par un voyageur
Great place for a big group of people!
Publié le 23 août 2021 sur HomeAwayWe had a blast at this amazing cottage, it is massive with tons of room for sleeping space, the outdoor patio is amazing and there is room for some games on the grass. The beds were comfy, they will come pick up garbage and give you fresh bedding, full laundry and a very unique and beautiful layout. 10 min walk to the beach, lots of room to enjoy yourself and not worry about neighbours, we had no issues with noise and admittedly we were quite loud on weekends. Really no complaints other than maybe a few small touch ups to screen doors, and a bit better maintenance would be ideal as bugs and spiders are highly populated. We had to knock down webs near windows and indoors as well, but all in all it’s a cottage and was perfect for the 10 of us. Highly recommended!
par un voyageur
Extremely dirty place!
Publié le 18 juill. 2021 sur HomeAwayNot your typical vacation rental. Got the impression that the owners just stored their personal belongings in the basement area (laundry baskets full of clothing, smelly hockey gear). Beds were freshly made but don’t expect more. Absolutely disgusting to even think to rent this place out for nearly seven thousand dollars per week!!!! Dishwasher filter was full of seafood shells and smelled awful, all baking sheets were unusable ( we foiled everything out for cooking). Oven drawer (where baking sheets are stored) is soiled with old food scraps, kitchen floors not swept or mopped. No floors were cleaned! This place was not sanitized as per Vacasa policy. Miss matched kitchen crockery, barely any glasses (we bought plastic glasses for our stay). One wine glass. Very poorly stocked! Washed EVERYTHING before use as we didn’t trust the cleanliness. Outdoor patio not swept (we did this) patio cushions covered in dog hair and hair balls all over the place. The outdoor area was what triggered us to book this place… no patio table or chairs!!!! Absolute disappointment!!!! Remember it’s literally boiling of heat inside the house!!! Old dog bones everywhere in the garden… can carry on and on!!!! This place doesn’t justify the price!!!!We put a complaint into Vasaca management at arrival, sent photos, had a call from them that someone will contact us in this regards… unfortunately, no further follow up!
In summary, I would not recommend this place at all unless you don’t mind paying double what houses go for in Christina Lake… (we had friends here at the same time in an immaculate house, street across from the lake and paid far less than us. Oh, and did I mention their place had airconditioning!!!!) for an extremely dirty and low end, poorly stocked kitchen. This place hasn’t had a clean the day of arrival and neither in months is my guess. Absolutely fraud to rent a place like this for an upmarket price!!!!
I wish I didn’t have to write this review but said to Vacasa I would rather solve the issues with them first to avoid a review like this… unfortunately, nothing was done either. It’s a warning to future customers… stay away from this place!
Commentaires de Gestion de l’hôtel
11 août 2021 par VrboOwner, Gestion de l’hôtel
Hello Alta,
Thank you so much for taking the time to share your feedback following your stay. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of the issues so that we could take the appropriate steps toward a resolution. Please know that the comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace, nor is it indicative of our level of service. We are glad your received compensation for the inconvenience you experienced and hope to host your future vacations.