Note fondée sur 4 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Great location

Publié le 29 avr. 2024 sur HomeAway
We enjoyed our stay, great location to Anchorage or Wasilla. JD was quick to respond when we had an issue with the lock on the door.
5 sur 5
par un voyageur

Clean and quiet

Publié le 9 août 2023 sur HomeAway
Very easy to get on the highway to Anchorage or north to Denali. This VRBO has everything you need for an Alaska vacation.
Commentaires de Gestion de l’hôtel
9 août 2023 par VrboOwner, Gestion de l’hôtel
Much appreciated glad you had an excellent stay!
2 sur 5
par un voyageur de Warsaw

Shanby

Publié le 14 oct. 2022 sur HomeAway
Tall grass just used weedeater not mowed back porch falling off missing screens/window, grass tracked in house. Neighbors up all night doing who knows what outside. Deep mud hole on drive off highway.
Commentaires de Gestion de l’hôtel
16 oct. 2022 par VrboOwner, Gestion de l’hôtel
I usual take a minute and review what the guest is talking about before responding. This a forest home which means there is no yard. We Alaskans prefer not to destroy our surroundings. What this guest didn't realize (due to only being there a week) is we had three solid straight months of rain. Literally everyday. A weed wacker is all we could use as a mower would have bogged down due to the wetness of the grass and surroundings. We had a small window of four hours (due to rain) before they arrived to get in and knock down the three months of wild growth. Due to the rain we were unable to get some of the painting done we had hoped for as well. Neither front or back porch is "falling off" as described. Needing some touching up yes. Brooms and vacuum are available and due to the natural surroundings, vegetation might track in. Taking your shoes off at the door usually prevents that from happening. If the neighbors were being unruly or loud I could have easily dealt with that. Unfortunately I am only finding out about it now and with no details I am not sure if they were simply "living their lives" or being a problem. The water, not mud puddle at the end of the driveway is due to the ongoing rain which the guest had to endure most of the time while staying. I live 20 min away and the only call I got was about pellets for the pellets stove (secondary heat it has infloor heating) and an air mattress. Before I could tell her anything she promptly hung up on me. We keep the air mattress stashed so it doesn't get pulled out and used as a bouncing bear gym. The window screen I have on order and being in Alaska nothing comes quick. I am sorry you had such a terrible stay in the future maybe look at the photos that are listed and read the description. You can also google earth any future location to be sure it's the way you want it. Just to add, I spent a good amount of time on the messenger and on the phone with this guest before they arrived. So the guest knew she could contact me directly and had my number already. Also knew I was easy to talk to and would have responded quickly. I tell all my guests to review the property when they arrive and let me know if anything is missing we will get it to them right away. This guest took upon themselves to not let me know of the issues so I could correct them. I encourage everyone to please read listings and ask questions. The hosts are not trolls living under bridges or in caves. We are there to handle issues quickly.
5 sur 5
par un voyageur

Clean, good location, and very kind and professional host

Publié le 12 mai 2022 sur HomeAway
Stayed at this location for 2 weeks during our transition throughout mainland Alaska. The owner/host (J.D) was extremely professional throughout the process, quick to respond to inquiries, and even alerted us when there was a bear in the area. The home was well stocked with everyday essentials. Highly recommend for anyone traveling through the Anchorage/ Matsu Valley area.
Commentaires de Gestion de l’hôtel
27 mai 2022 par VrboOwner, Gestion de l’hôtel
Much appreciated very glad to help