Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • North Island Credit Union Amphitheatre
    5 min drive
  • Sesame Place San Diego
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • Sharp Chula Vista Medical Center - 4 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 519 out of 1277 reviews" "
Rating 8 - Good. 301 out of 1277 reviews" "
Rating 6 - Okay. 198 out of 1277 reviews" "
Rating 4 - Poor. 140 out of 1277 reviews" "
Rating 2 - Terrible. 119 out of 1277 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

8/10 Good

Larissa

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, breakfast was actually wonderful with great hot variety of food, and this hotel was right next to a taco shop and In and Out. Very easy and convenient stay, 10/10 would come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly, helpful staff. Great breakfast. Close to North Island amphitheatre but too far to walk. Dining options in the neighborhood are limited. Great bus and trolley connection to San Diego. So easy. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here
Stayed 4 nights in Sep 2024

10/10 Excellent

CATHERINE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kristi

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thin walls, toilet break, no water
Stayed 1 night in Sep 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the lack of extra pillows and a small TV. It was clean, quiet, and restful.
Stayed 1 night in Sep 2024

8/10 Good

Jose, Pacoima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good stay
Stayed 1 night in Sep 2024

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall stay. Noisy and loud neighbors.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels really safe , and rooms are clean
Stayed 1 night in Sep 2024

10/10 Excellent

Genaro

Stayed 1 night in Sep 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Alexa

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay at
Stayed 4 nights in Aug 2024

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

AHMED

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property next to hwy, the location was not looking safe, the room is very old, outdated , below standard, 1 towel only , bed sheets were not clean, old AC with message to change filter. At check in I had to return back also other guests because the card key was not active .
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst best western I have stayed in, oudated, dirty, matress was horrible, stayed part of the night and we left. Horrible Horrible place.Did not come back.
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hasso

Stayed 1 night in Aug 2024

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024