Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Reyna Fitch, Gestion de l’hôtel
Dear value guest,On behalf of our entire team we thank you for trusting us with your stay our priority is to make sure that you feel welcomed and safe. We are happy to know that our staff was able to help you during your entire stay. We hope to see you soon and make it a pleasant stay again for you. Thank you again for your time and service.
par un voyageur
Publié le 8 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2023 par Alejandra R /FOS, Gestion de l’hôtel
We appreciate your comments. Everyone here thanks you. We are happy that you enjoyed breakfast and that we met your expectations. We hope you come visit us again. I am sure our staff will be delighted to provide you with excellent service one more time.
par un voyageur
Stay
Publié le 16 août 2024 sur HotelsThe main floor smelled like cigarette smoke and it’s a non smoking facility. We opened up our door and within 3 min of closing the door we encountered ourselves w a cockroach in our room. Not to happy about that.
Commentaires de Gestion de l’hôtel
16 août 2024 par Norlyn, Gestion de l’hôtel
Thank you for taking the time to share your comments regarding your recent stay with us. We sincerely apologize for falling short of your expectations. We are working hard to restore our hotel a little every day. Working on carpets and AC units. We thank you again for bringing your concerns to our attention.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Norlyn, Gestion de l’hôtel
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon
par un voyageur
Publié le 14 août 2024 sur Expedia
This facility offers a higher level of service and a higher quality of room than most of the other nearby motels.
Commentaires de Gestion de l’hôtel
14 août 2024 par Norlyn, Gestion de l’hôtel
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
While I do recommend this place for a quick stay I also have to say that the shower at the room I stayed in was not very clean. There were a lot of black spots toward the bottom of the walls and on all of the hand rails. Another thing that wasn’t great was that you only get sheer curtains, no blackouts and my window was facing a parking lot with a busy restaurant and gas station that are on a Main Street right off the freeway so its not great knowing you HAVE to have the view to your room so out there for so many people. Front dead attention was great and checking in was super easy. While there is a lot of activity in the are, the hotel is still quiet in itself. Again, do recommend for a quick stay
Commentaires de Gestion de l’hôtel
14 août 2024 par Norlyn, Gestion de l’hôtel
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a few things during your stay did not meet your expectations. I will talk with housekeeping about the shower. Also we do have black out curtains behind the sheer curtains. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de Sacramento
Publié le 12 août 2024 sur Expedia
Convenience so I’ll go again
Commentaires de Gestion de l’hôtel
12 août 2024 par Reyna Fitch, Gestion de l’hôtel
Dear Guest,We appreciate your kind comments. Everyone is delighted to learn that we succeeded in making your stay pleasant. We hope you come back soon. Regards,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Reyna Fitch, Gestion de l’hôtel
Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next visit. We are at your service.Sincerely,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Reyna Fitch, Gestion de l’hôtel
We appreciate your comments and hope that you will visit us again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Glass was left on the side of the bed when we arrived
Commentaires de Gestion de l’hôtel
12 août 2024 par Reyna Fitch, Gestion de l’hôtel
Dear guest,We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean, and we do our best to keep them spotless. We are working hard to make sure that we provide a room that is beyond our guest expectations. Therefore, we apologize. We hope that you give us another opportunity to demonstrate that we are a very clean hotel. We hope you visit us again. Sincerely,
