Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marie,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
par un voyageur
Publié le 8 mai 2024 sur Expedia
Le mobilier et la chambre sont usés et défraîchis. Un trou et une grosse tâche sur le sofa. La chaise de bureau est brisée. Dans la salle de bain, on constate que le crochet est arraché et que du mastic a été mis (de manière inégale ) autour du bain. Bref, il y a des interventions nécessaires sur le mobilier. Le déjeuner du matin est acceptable, sans plus. Nous avons vu beaucoup mieux dans des établissements comparables.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear André,Thank you for your feedback on our property. We're glad to hear that you found our morning breakfast acceptable. However, we apologize for any inconvenience caused by the condition of the room furnishings. Your comments are valuable, and we'll address these issues to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 19 avr. 2024 sur Expedia
vieux mais tres propre
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,We're pleased to hear that you found our accommodations to be very clean. While our property may be older, we strive to maintain high standards of cleanliness for our guests' comfort. Thank you for acknowledging our efforts, and we appreciate your feedback. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Isabelle,Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay. Your feedback is valuable to us, and we appreciate your kind words. If there's anything specific you believe we can improve upon to earn that extra star, please let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager
par un voyageur de Laval
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Fouad,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 22 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 21 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 29 déc. 2022 sur Expedia
Rien n'a déplut
Commentaires de Gestion de l’hôtel
31 déc. 2022 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you very much for your stay at the Comfort Suites Cicero - Syracuse North.
We honestly believe that your stay was very good and matched your expectations.
Guest satisfaction is, of course, a big reward for our hospitality.
It was our privilege to serve you and hope you will give us more opportunities to do so.
Sincerely,
Hotel Manager
