Note fondée sur 351 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Property was not as described. There was a huge hole in the drywall. When I asked about the extended stay amenities for the kitchen such as basic kitchen wear I was told I needed to bring my own pots/pan and utensils. Did not feel safe there and left after checking in.
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Terrible owners and dirty
Publié le 15 août 2024 sur HotelsDecent beds, nice kitchen, but ants infested the place, and 7 roaches were killed the first week of staying. They kicked us out randomly in the middle of a week paid for, refusing to refund any money. Told us they had trouble keeping people there... yeah, no wonder.
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Expedia
Upon arrival at this property, it was very apparent it was not what was pictured. The pool area was dirty and unkept and the pool was closed. There were people in the lot smoking weed and drinking. When I went room, it appeared "clean" but clearly smelled of smoke and the sheet were not clean, and I noticed roaches immediately. I called the office the next morning and was told I would be put on the Orkin list, and they would set "traps", but to my knowledge no one ever came, and I made multiple complaints. They attempted to charge me an extra $85 for an "undercharge" that I booked and paid for through Expedia not directly through them and was told to pay or get out immediately at 7pm at night! Refusing to pay due to their mistake with Expedia and their price mess up I left that evening and was forced to book another room on the "fly"! Do NOT stay here they are a terrible company and stay buyer beware!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The property was unsafe. I killed five coaches. Tryed call the front desk but no answer. Both tvs doesnt work. Waited 2 hours for them to get a tv making me late for a concert. Homeless people with theirs dogs all over the property. One.was in the elevator. Hallway smelled like pee cigarettes and dog. Overall this hotel get a flat F. The health department need to come.and investigate!!!! And carpet is nasty.
par un voyageur
Not what we ordered
Publié le 22 juill. 2024 sur HotelsWe had booked a room with 2 queen beds and there was only one fortunately there was a hide a bed in the couch but that was uncomfortable. They couldn’t give us what we paid for and got nothing from them.
par un voyageur
DO NOT STAY HERE
Publié le 8 juill. 2024 sur HotelsWhat ever you do, do not stay here. I booked this hotel so my family and I can go to Kings Island. When we started bringing in our stuff, the first thing that happened was the smell, it was horrible and smelled like smoke. The front desk associate said the room was just renovated and that made us super happy. Oh boy, was that wrong. Once we arrived in the room, there were no curtains and a cat toy found by the refrigerator. My kids and I were about to go to bed and started brushing our teeth and we found roaches by the toilet. We immediately packed up our stuff and headed to the car. I stopped into the office and let them know the situation and the front desk associate gave me the managers number to call in the morning. I called the hotel and they said I would have to call hotels.com to work through this. I called hotels.com and they put me on hold to call the hotel and the manager said no way, they will not refund me my money even though I was only in the room for five minutes. I called the hotel back and she said I would have to go through hotels,com again. I asked for the owners/company's phone number or email and she said she would be the only one to talk to, she cannot give out any other information. She was absolutely so rude and disrespectful. I usually do not write reviews, but this one was so bad.... if you like roaches and terrible smelly rooms, this is the place for you.
par un voyageur
Staying in a tent under the highway is nicer
Publié le 23 juin 2024 sur HotelsBesides the cockroaches everywhere?
Besides the sticky carpets?
Besides the broken appliances?
Besides the water stained ceiling?
Besides the giant holes in the bathroom walls?
Besides the office being closed at 8pm for check in?
Besides the obviously old and outdated photos that don't reflect the quality of the property?
