Ratings based on 683 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 10, 2024
Comment from Hotel Management
Nov. 12, 2024 by EE, Hotel Management
Dear Arthur,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at our property. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia
by A traveller
Posted Oct. 21, 2024
The room smelled like garbage (really bad). We should have requested another room right then, but I asked the manager to have the cleaning staff do a cleaning while we were out for the day... He said he would take care of it, but when we returned late that night nothing had been done, room was the same as when we left and it still smelled. When I asked the same manager about it as we were checking the next morning, he remembered me and just said there are 4 other managers so it was not his fault the room was not cleaned. Lesson learned, I will never stay at a Comfort Suites again! The hotel was generally a dump. Maybe other Comfort Suites are in better condition but I do not plan to find out.
Comment from Hotel Management
Nov. 12, 2024 by EE, Hotel Management
Dear Arthur,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at our property. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia
by A traveller
Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by EE, Hotel Management
Dear Innocent,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Eucharia Elemihe
by A traveller
Posted Sep. 8, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by EE, Hotel Management
Dear Tiffany,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Eucharia Elemihe
by A traveller
Posted Sep. 7, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by EE, Hotel Management
Dear Sally,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at the hotel.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia.
by A traveller
Posted Aug. 28, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by EE, Hotel Management
Dear Melissa,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at the hotel.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by ee, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at the hotel Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia
by A traveller
Posted Aug. 5, 2024 on Expedia
Bedbugs in the room next to me.
Comment from Hotel Management
Aug. 9, 2024 by EE, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at our property. However, we inspected the room and found no live bedbug activity in the room or the beddingsSincerely,Eucharia
by A traveller from Wasaga Beach
Posted Aug. 5, 2024 on Expedia
Excellent Comfort Inn , one of the best we have ever stayed at.
Comment from Hotel Management
Aug. 9, 2024 by EE, Hotel Management
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Eucharia
by A traveller
Just “ok”
Posted Aug. 5, 2024 on HotelsJust “ok”. Not a good value for the price. Would not stay here again.
Comment from Hotel Management
Aug. 9, 2024 by EE, Hotel Management
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your last stay at our property. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Eucharia
