Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
최악
Publié le 3 oct. 2024 sur Hotels청소 상태 아주 안좋음
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JAEJIN,Thank you for sharing your feedback with us. We sincerely apologize for the cleaning condition you encountered during your stay. Cleanliness is a top priority for us, and we will address this issue with our housekeeping team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brian,Thank you for your feedback and for rating us 8 out of 10! We're glad you had a pleasant stay. Should you have any suggestions for making your next visit even better, we'd love to hear them. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Katelyn,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mike,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 10, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur de East Petersburg
Publié le 19 sept. 2024 sur Expedia
There was no electricity and I was unable to check in. I ended up going to another hotel.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,We sincerely apologize for the inconvenience you faced due to the lack of electricity and your inability to check-in. We understand how frustrating this must have been, and we regret that this affected your stay. We hope to have the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mamadou, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your feedback is important to us.
par un voyageur de Dayton
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Danielle,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Rude staff
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brianne,Thank you for your feedback. We are committed to providing a positive experience for all our guests, and I apologize for the rudeness you encountered from our staff. Your concerns are important to us, and we will address them with our team to ensure better service in the future. We appreciate your understanding and hope you will consider staying with us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dennis, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager
