Embassy Suites by Hilton Cincinnati RiverCenter

3.5 star property
Hotel near University of Cincinnati, connected to the convention center in Covington

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Embassy Suites by Hilton Cincinnati RiverCenter

Exterior
Exterior
Presidential Suite, 1 King Bed, Non Smoking | View from room
Lobby
View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
10 E Rivercenter Blvd, Covington, KY, 41011
  • Northern Kentucky Convention Center
    1 min walk
  • Smale Riverfront Park
    13 min walk
  • National Underground Railroad Freedom Center
    14 min walk
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    13 min drive

Room options

Presidential Suite, 1 King Bed, Non Smoking

  • 107 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, River View

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, River View

  • 84 sq m
  • River view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Covington

Heart of Covington.You'll find Great American Ball Park and Paycor Stadium within 2 miles (3 km) of this Covington hotel. Northern Kentucky Convention Center and Ohio River are also within half a mile (1 km).

What's nearby

  • Great American Ball Park - 17 min walk
  • Newport Aquarium - 3 min drive
  • Paycor Stadium - 3 min drive
  • Newport on the Levee - 4 min drive
  • Heritage Bank Center - 4 min drive

Getting around

  • Cincinnati Union Terminal - 6 min drive
  • Cincinnati Cyclones Tram Stop - 15 min walk
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive

Restaurants

  • ‪Moerlein Lager House - ‬14 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Smoke Justis - ‬5 min walk
  • ‪Molly Malone's Irish Pub & Restaurant - ‬6 min walk
  • ‪Agave & Rye - ‬11 min walk

About this property

Embassy Suites by Hilton Cincinnati RiverCenter

Hotel near University of Cincinnati, connected to the convention center in Covington
Embassy Suites by Hilton Cincinnati RiverCenter offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Cincinnati RiverCenter. Parking is available for a fee.

Smoking is allowed in designated areas at this Covington hotel.

  • 1 building
  • 227 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7998 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Cincinnati RiverCenter offers 227 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Covington hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cincinnati RiverCenter
Embassy Suites Cincinnati RiverCenter Covington
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Embassy Suites Cincinnati RiverCenter Hotel Covington
Embassy Suites RiverCenter
Embassy Suites RiverCenter Cincinnati
RiverCenter Cincinnati
Covington Embassy Suites
Embassy Suites Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Covington
Embassy Suites by Hilton Cincinnati RiverCenter Hotel Covington

Embassy Suites by Hilton Cincinnati RiverCenter Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 136 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not their fault, but A/c went out and it will be awhile (weeks?) before it is fixed. The staff was FABULOUS in helping me and other guests as we considered options.
Stayed 1 night in Jun 2024

2/10 Terrible

Rebecca, Norwood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible experience here, during a heat wave with temperatures reaching 100 degrees, our room had no A/C. We asked to be moved and were told they didn't know what rooms had A/C. It was never fixed! We were there for 4 nights!
Stayed 4 nights in Jun 2024

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were so hot that people were propping doors open and dragging chairs out into the corridors to sit out there. I know it was hot, but come on. The rest of the hotel was much cooler. Our room had a musty smell. The tub needed replacing. Overall I’ll never stay at that Embassy again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kendra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
One of the worst hotels I have ever stayed at. When we got to the room it was 80 degrees in the room. We said something to the front desk and they said they were having problems with the air. All the rooms were hot. They ran out of fans. What they needed to do was let people know when they were checking in that their air conditioning was not working. Then on top of that the rooms are filthy and run down. Would not stay at this hotel again. They never even offered to compensate us since the air wasn’t working. Our room didn’t get any cooler than 80 degrees. It was miserable.
Stayed 1 night in Jun 2024

4/10 Poor

zac

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
AC wasn’t working at the time of check in, but no one bothered telling us that until we started complaining and asking for room change/refund
Stayed 1 night in Jun 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy in and out garage. Breakfast was delicious!
Stayed 2 nights in Jun 2024

8/10 Good

Trevor

Travelled with family and small children
Liked: Cleanliness, amenities
Openness of the lobby. Validated parking and 2 free drink tickets. Continental breakfast was good.
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Staff & service
Incompetence and being charged for the room twice
Stayed 1 night in Jun 2024

2/10 Terrible

Eric and Chaq

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, our stay at this location was very negative. Very disappointing because we always stay with Embassy when we travel. Mr. Davis, I am currently staying at the Hilton River Center location and this experience has ruined the stress free weekend that I was praying for. It actually added stress. My husband and I are her for 2 night. Thursday and Friday. The room was hot when we arrived. We turned the AC down to cool the the room. That never happened. I called the front desk. Advised maintenance would come. We went out came back and called again. Advised maintenance would be redirected to our room. The gentleman looked at a few things and turned the thermostat to 65. Still no relief from the temp. I called the front desk around 1 am because the heat was unbearable. I ASKED FOR A FAN and asked to be moved in the morning. The young man agreed. I went down this morning and asked to be moved. I was quickly told my the first young lady that the entire hotel was without ac. She said that’s what she was told this morning. The other young lady told me that I needed to turn the fan to Low because it does NOT work on high. I looked at both of them in disbelief. I talked to 3 other couples at breakfast who said their rooms were freezing. Your staff blatantly lied. That saddened me. I called again this afternoon as we left for an outing. The young lady said the AC Issue was resolved and to give it an hour. We stayed out for 3 hours in the heat. Returned to a warm room…..
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request a river view room. Clean hotel, friendly staff. Onsite parking $12. Stayed two nights free breakfast was tasty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alisha

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Krysta

Travelled with family
Disliked: Room comfort
Would not stay again
The thermostat in the room was broken and our room stayed between 80 and 85 degrees the whole time, we were all sweating throughout the night. The toilet handle in our bathroom was also broken, so we had to lift the lid and manually flush the toilet. Then there was supposed to be complimentary breakfast, but we got down there and there was only a few pieces of bread and a few wrapped muffins, the drinks were empty, there were pancake and waffle machines, but no mix, no fruit, there was cereal but no milk.
Stayed 1 night in Jun 2024

6/10 Okay

Glories

Travelled with partner
Room 504 has a musty, mildew smell to it, the bathroom tub water goes down slow, the sink was cracked, and the bottom of the toilet was dirty! I expected better from the embassy suites!!
Stayed 2 nights in Jun 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rooms have been abused over the decades and management doesn't seem to care, based on the numerous poor reviews.
Stayed 1 night in Jun 2024

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Stayed 1 night in May 2024

6/10 Okay

Courtney

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in May 2024

4/10 Poor

Brittney

Stayed 1 night in May 2024

4/10 Poor

Brittney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

LaBrena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property was extremely pleasant but our room was terrible. Upon opening the door there was a stench of sourness. Room smelled like something was spoiled and rotten. The mini frig amelled as well. The smelled actually kept me up. I was told by staff that the hotel was full so I couldn't change rooms. Always pleased with my stays but couldn't take the smell. Ruined my stay.
Stayed 1 night in May 2024

8/10 Good

kristina

Travelled with partner
Liked: Staff & service
So the property is in a good location But room 315 is terrible. View is the ac condensers running all the time. Good if you are deaf. But the free cocktails are good and the burgers were good. Thankfully just one night listening to a condenser motor all night. Nice staff. Just refuse 315
Stayed 1 night in May 2024

8/10 Good

Meashelle, Griffin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view and the layout of the 2 bedroom. Very spacious.. I didnt like the tub was not cleaned, every time we turned the water on hair came out the drain. Mayb the hotel need to upgrade the tubs.
Stayed 2 nights in May 2024

10/10 Excellent

Toby Lynn, Akron

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Wonderful hotel. Parking was tight.
Stayed 1 night in May 2024

8/10 Good

Karen

The staff was great, and the happy hour is a nice touch. However, I was disappointed to find torn furniture and wallpaper in my room. We also received a request for access to our room on the night we arrived for maintenance, which was not workable for us. We were business travelers and had calls and a Zoom that had to be done in the privacy of our suite. It would be recommended that maintenance be done when the room is unoccupied. Aside from that, the location was great, and the room was very clean and comfortable.
Stayed 2 nights in May 2024