Note fondée sur 683 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2017 par Manager, Gestion de l’hôtel
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay.
Sincerely,
General Manager
par Martine
Bien mais tres déçu
Publié le 17 juill. 2017 sur HotelsSommes arreter pour dormir 1 seul nuit. A premiere vue l'hotel faisait bonne impression de l'exterieur. Arrive à l'interieur, ayoye ca faisait pitié. La chambre necessitait beaucoup d'amour. Par contre ns avons tres bien dormi. Quant au dejeuner inclus, on ne peut pas appeler ça un dejeuner. Pas de place poyr manger et un petit comptoir avec muffins, yogourt, jus et café. Ne sejournerai plus jamais ds cette chaine.
Commentaires de Gestion de l’hôtel
20 juill. 2017 par Manager, Gestion de l’hôtel
Martine, although you liked our cozy beds and slept well, we’re sorry your room and our breakfast offerings did not meet all of your expectations. We have taken a note of your observations, and we will keep that in mind as we plan future enhancements. We hope you will consider giving us another chance to serve you better.
Sincerely,
General Manager
par un voyageur
Publié le 10 nov. 2024
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 26 sept. 2024 sur Expedia
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Worst place I have stayed. The staff were friendly and that was fine, but the room was atrocious. My room smelled like mildew the entire stay. I noticed that the bathroom had water leaking UP from the linoleum tiles along with previous water damage on the bottom of the door. Hinges were not affixed on the cabinets. The gym facilities were just 3 way out of date cardio machines. The areas surrounding, and even the “residents”, were very sketchy. There are no acceptable locations for dogs to go to the bathroom. People making constant noise at all hours in the halls. By far my worst stay at any place… EVER.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for providing your valuable feedback. We endeavor to ensure that our guests experience a clean and comfortable environment with well-maintained facilities. Regrettably, we acknowledge that your recent experience did not meet these standards, and we extend our sincere apologies for any inconvenience caused. Your feedback has been noted, and we are currently implementing corrective measures within the relevant departments to prevent similar occurrences in the future. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Room smelled of old cigarettes and did not look like the pictures.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mike, Thank you for sharing your feedback with us. We sincerely appreciate your valuable input. Although our guest rooms are designated as smoke-free, we understand that there may be instances where this rule is overlooked. We take great pride in providing our guests with a clean and fresh environment, and we apologize for any oversights during your stay. Thank you for bringing this to our attention, and we will take immediate action to ensure that our guests have a comfortable and enjoyable experience. We thank you again for sharing your experience with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
