Ratings based on 407 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 1, 2024 on Expedia
Everything was very nice with the exception of no free water.
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for sharing this feedback with us, Melanie!
by A traveller
Posted Jul. 1, 2024
The hotel sits right on the Ohio River. Room is clean and large...nice shower. 3 restaurants within walking distance and the aquarium and shopping is 1/2 mile away.
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for sharing this feedback with us, Dino! We're happy to see you enjoyed your stay!
by A traveller
Posted Jun. 29, 2024 on Expedia
Air conditioning unit was SO LOUD. Building is run down. The most uncomfortable bed I have ever slept on. For the price, we were very disappointed. The staff were friendly and helpful and parking was easy.
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback, Jacquelyn. We're sorry to hear of the issues you encountered during your stay, and will be sure to take this information moving forward to ensure a better stay for our guests in the future.
by A traveller
Posted Jun. 29, 2024 on Expedia
Comment from Hotel Management
Jul. 22, 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Peter!
by A traveller
Posted Jun. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for sharing this feedback, David!
by A traveller
Posted Jun. 24, 2024 on Expedia
The lady at the front desk was a bit rude but the younger people working the desk were helpful and friendly.
The room was mostly clean. Not sure if both of the rooms had been cleaned entirely. Chip bags, candy wrappers and 2-liter bottles were under the bed (not completely under as we could see them sticking out and prompted us to look) in the second bedroom.
The covered parking and restaurants within walking distance were the best parts of this hotel.
Not worth the price unless it's a last minute stay and the only hotel available.
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks so much for taking the time to share your experience with us, Megan! We're incredibly sorry to hear of the issues you encountered during your stay. We'll be sure to address these concerns to ensure a better stay for our guests moving forward.
by A traveller
Posted Jun. 21, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by Management, Hotel Management
Thanks for sharing this feedback with us, Stephanie!
by A traveller
Posted Jun. 20, 2024 on Expedia
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Maen!
by A traveller
Posted Jun. 19, 2024 on Expedia
Everything
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback, Rucker!
by A traveller
Posted Jun. 17, 2024 on Expedia
Comment from Hotel Management
Jul. 8, 2024 by Management, Hotel Management
Thanks for sharing this feedback, Laura!
