Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Excellent Hotel!!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 avr. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Kinda bad overall
Publié le 13 déc. 2021 sur HotelsHi, I stayed at the Hilton in Cincinnati on december 4th and 5th. The experience wasn’t great. When I checked in I’ve been assigned a room that already had guest in it. I had to go back to the desk to get another one. The second room was bad with bath/shower clogged and even the sink was with black water coming out from the drain. There were also stains in many areas on the carpet. On sunday, I went back to explain and I got discounted price at 100$ a night for 2 nights so around 236$ total. I went back again to make sure I wouldn’t be charged for more since there were 3 charges on my credit card at that point. The person at the frontdesk told me everything would sort out by itself and not to worry. Now, a week later I have multiple charges on my credit card plus another pending charge. Can we please fix this and make it 236$ again. Thanks
Commentaires de Gestion de l’hôtel
18 déc. 2021 par Fares, Gestion de l’hôtel
Please accept our apologies and thank you for your feedback .
par un voyageur de ORANGE
Publié le 30 oct. 2024
Having 2 bathrooms and a living room was the greatest
Commentaires de Gestion de l’hôtel
31 oct. 2024 par AGM, Gestion de l’hôtel
We are glad you enjoyed your stay with us.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Location and food were good. Service was terrible. It took 5 minutes to answer the phone and over 25 minutes to get a bellman. Valet parking was quick though.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par AGM, Gestion de l’hôtel
We are sorry it took so long to get a bellman. We appreciate you choosing to stay with us and for providing the feedback.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
This is a beautiful hotel with a nice restaurant and bar. Staff are very friendly and helpful.
My only complaint would be room preparedness. There was only one coffee cup and three towels for four people and when we called for additional towels we never received them. Not a deal breaker but just attention to detail.
I would still recommend this place and would stay again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us. We apologize for the coffee and towels and appreciate your feedback.
par un voyageur de Orland Park
Publié le 23 sept. 2024 sur Expedia
Great location right downtown so convenient to everything. Hotel is old however and could use some updating in terms of carpet condition and decor.
Also long waits for elevator at busy times, appeared only 2-3 of 6 operating.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us. We are sorry you had to wait for the elevator.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
23 sept. 2024 par AGM, Gestion de l’hôtel
We're glad you enjoyed the hotel.
